Configure The Email Receipt
Turning email receipts on or off, adding category-specific emails, and setting up the text and HTML versions sent to customers and store admins.
Add additional recipients to email receipts
How to send copies of email receipts to the store, additional addresses, or specific product categories.
Send category specific email receipts
How to configure a category to send its own customer or admin email receipt — useful for orders needing extra info like pickup instructions or notifying a specific department.
Set up email deliverability with SPF, DKIM, and DMARC
How Foxy sends email receipts on your behalf, and how to configure SPF, DKIM, and DMARC for better deliverability.
Troubleshoot a missing email receipt
What to check when a customer or store didn't get an expected email receipt — spam folders, duplicate BCC delivery, invalid addresses, and when to contact support.
Turn off email receipts
How to stop sending email receipts to both customers and store admins by removing the receipt email subject in your settings.