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less than a minute read • Updated 11 days ago

Add your store's address and phone number to the email receipt

How to add your store's address and phone number to the text and HTML email receipt templates.

The email receipt doesn't include your store address or phone number by default. You add them by editing the receipt templates directly.

Stores can send both a text and an HTML version of the receipt. The text version is a fallback for email clients that can't render HTML, so if your store sends both, edit both templates or the address will be missing for some customers.

Add the address to the text email receipt

  1. 1

    Go to the Foxy admin

  2. 2

    Go to Settings > Receipts

  3. 3

    Find the Custom text template for email receipt field. It shows the default template until you add your own.

  4. 4

    Look for this line:

  5. 5

    * {{ config.lang.checkout_merchant|pad(20)|raw }} {{ config.store_name }}

  6. 6

    Add your address immediately after it, for example:

  7. 7

    Address 1 Address 2 City, State Postcode Phone number

  8. 8

    Save your changes

Add the address to the HTML email receipt

  1. 1

    On the same page, find the custom template field for the HTML email receipt

  2. 2

    Look for this line:

  3. 3

    <h3 style="margin: 0;padding: 0;font-family: Verdana, Helvetica, Arial, sans-serif;color: #666666;font-weight: bold;font-size: 13px;">{{ config.lang.checkout_merchant|raw }}</h3> {{ config.store_name }}<strong></strong>

  4. 4

    Add your address immediately after it, for example:

  5. 5

    <br>Address 1<br>Address 2<br>City, State postcode<br>phone<br>

  6. 6

    Save your changes

Test your changes

Resend the receipt for one of your own test transactions from Transactions.

Only do this on a transaction you placed yourself. Resending delivers the email to that transaction's customer, so testing on a real customer's order will send them a duplicate receipt.

Notes

  • Both templates use Twig, so the {{ config.store_name }} style tags work in either one.

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