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For any error responses that are not covered there, the CardPointe support team would be able to clarify them further.",{"type":321,"attrs":436,"content":437},{"level":323,"textAlign":194},[438],{"text":439,"type":327},"Important Notes and Caveats",{"type":321,"attrs":441,"content":442},{"level":373,"textAlign":194},[443],{"text":444,"type":327},"There was an unknown gateway error...",{"type":329,"attrs":446,"content":447},{"textAlign":194},[448],{"text":449,"type":327},"If you receive this error while attempting to test new credentials entered for Fiserv Cardpointe, there is a high chance that your credentials are incorrect, or your account is not correctly configured to work with Foxy. The Fiserv team is able to assist you with getting the right account at the signup link shown above within the “Setting Up Fiserv for FoxyCart” section.",[],"Fiserv, Inc. is a global leader in payments and financial services technology, providing hardware and software for payment processing, order management, purchase tracking, and sales reporting. Foxy is fully integrated with CardPointe® Gateway from Fiserv, allowing seamless management and scaling of merchant payment acceptance for an optimal customer experience.",{"type":317,"content":453},[454],{"type":329,"attrs":455,"content":456},{"textAlign":194},[457,459,464],{"text":458,"type":327},"To get started, please fill out the contact form ",{"text":460,"type":327,"marks":461},"here",[462],{"type":338,"attrs":463},{"href":335,"uuid":194,"anchor":194,"target":194,"linktype":25},{"text":465,"type":327},". Soon after, someone from the Fiserv team will follow up to help you complete the sign up process.","Connect Foxy to Fiserv (CardPointe) for secure payments.","https:\u002F\u002Fsupport.cardpointe.com\u002Fcardpointe\u002F","payment_method",{"id":194,"alt":194,"name":16,"focus":194,"title":194,"filename":194,"copyright":194,"fieldtype":18,"meta_data":470,"is_external_url":59},{},{"id":194,"alt":194,"name":16,"focus":194,"title":194,"filename":194,"copyright":194,"fieldtype":18,"meta_data":472,"is_external_url":59},{},[474],"efb0ca20-6094-4042-a27b-1f3187cc2176",{"id":476,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":477,"copyright":16,"fieldtype":18,"meta_data":478,"is_external_url":59},1466635,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F994x994\u002Fda9981c4e4\u002Ffiserv-icon-color.png",{},{"id":480,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":481,"copyright":16,"fieldtype":18,"meta_data":482,"is_external_url":59},1466634,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F994x994\u002F5171743089\u002Ffiserv-icon-light.png",{},{"id":484,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":485,"copyright":16,"fieldtype":18,"meta_data":486,"is_external_url":59},1446985,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F1200x603\u002F481834546d\u002Ffiserv-logo-color.png",{},{"id":194,"alt":194,"name":16,"focus":194,"title":194,"filename":194,"copyright":194,"fieldtype":18,"meta_data":488,"is_external_url":59},{},{"id":16,"url":16,"linktype":56,"fieldtype":26,"cached_url":16},[],[],"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Fpayment-methods\u002Ffiserv",[],[495,496],"US","CA","fiserv","payment-methods\u002Fmethods\u002Ffiserv",-170,[],3352,"55954cd2-0f10-44bb-9ff9-85742ea7f575","2023-03-02T19:04:58.730Z",[],{"html":506,"sections":507,"segments":524},"\u003Csection id=\"setting-up-fiserv-for-foxycart\" data-title=\"Setting Up Fiserv for FoxyCart\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"setting-up-fiserv-for-foxycart\">Setting Up Fiserv for FoxyCart\u003C\u002Fh2>\u003Cp>If you don't already have a Fiserv Cardpointe account, you can sign up for one at this page: \u003Ca href=\"https:\u002F\u002Fisvpartner.fiserv.com\u002Fsignup\u002Ffoxy\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">https:\u002F\u002Fisvpartner.fiserv.com\u002Fsignup\u002Ffoxy\u003C\u002Fa>. The Fiserv team will assist you with creating your gateway account.\u003C\u002Fp>\u003Cp>Have a Fiserv Clover account, or not sure exactly what type of Fiserv account you have? Use the signup link above and the Fiserv team will be able to help clarify how to get an account that is compatible with Foxy.\u003C\u002Fp>\u003Cp>Once your account is created, the Fiserv team will provide you with your Merchant ID, and API username and password. Once received, activate CardPointe in the Foxy administration for your store, and enter the provided details into the matching inputs in the administration.\u003C\u002Fp>\u003Cp>If you need to manually create credentials for your CardPointe account for any reason, they \u003Ca href=\"https:\u002F\u002Fsupport.cardpointe.com\u002Fcardpointe\u002Fgateway-api-credential-generator\u002F\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">have some instructions available here\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"testing\" data-title=\"Testing\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"testing\">Testing\u003C\u002Fh2>\u003C\u002Fsection>\u003Csection id=\"obtaining-a-test-account\" data-title=\"Obtaining a Test Account\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"obtaining-a-test-account\">Obtaining a Test Account\u003C\u002Fh3>\u003Cp>Contact CardPointe for info. Know more? Feel free to edit this page with info.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"test-card-numbers\" data-title=\"Test Card Numbers\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"test-card-numbers\">Test Card Numbers\u003C\u002Fh3>\u003Cp>Normal test card numbers like \u003Ccode class=\"badge bg-soft-danger text-danger\">4242 4242 4242 4242\u003C\u002Fcode> and \u003Ccode class=\"badge bg-soft-danger text-danger\">5454 5454 5454 5454\u003C\u002Fcode> can be used to test successful transactions with a test CardPointe account.\u003C\u002Fp>\u003Cp>CardPointe provide information about their testing scenarios, including test card numbers and postcodes for specific error responses. They also support specific responses based on the order total, which are triggered for whole number order totals greater than $1000. You can see full details \u003Ca href=\"https:\u002F\u002Fdeveloper.fiserv.com\u002Fproduct\u002FCardPointe\u002Fdocs\u002F?path=docs\u002Fdocumentation\u002FCardPointeGatewayDeveloperGuides.md&branch=main#uat-test-card-data\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">on that on their documentation here\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"troubleshooting-amp-interpreting-response-codes\" data-title=\"Troubleshooting & Interpreting Response Codes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"troubleshooting-amp-interpreting-response-codes\">Troubleshooting & Interpreting Response Codes\u003C\u002Fh2>\u003Cp>The \u003Ca href=\"https:\u002F\u002Fdeveloper.fiserv.com\u002Fproduct\u002FCardPointe\u002Fdocs\u002F?path=docs\u002Fdocumentation\u002FGatewayResponseCodes.md&branch=main\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">CardPointe documentation provides an overview of different response codes\u003C\u002Fa> that can be returned for requests. For any error responses that are not covered there, the CardPointe support team would be able to clarify them further.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"important-notes-and-caveats\" data-title=\"Important Notes and Caveats\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"important-notes-and-caveats\">Important Notes and Caveats\u003C\u002Fh2>\u003C\u002Fsection>\u003Csection id=\"there-was-an-unknown-gateway-error\" data-title=\"There was an unknown gateway error...\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"there-was-an-unknown-gateway-error\">There was an unknown gateway error...\u003C\u002Fh3>\u003Cp>If you receive this error while attempting to test new credentials entered for Fiserv Cardpointe, there is a high chance that your credentials are incorrect, or your account is not correctly configured to work with Foxy. The Fiserv team is able to assist you with getting the right account at the signup link shown above within the “Setting Up Fiserv for FoxyCart” section.\u003C\u002Fp>\u003C\u002Fsection>",[508,511,513,516,518,520,522],{"id":509,"title":326,"level":510},"setting-up-fiserv-for-foxycart","H2",{"id":512,"title":370,"level":510},"testing",{"id":514,"title":376,"level":515},"obtaining-a-test-account","H3",{"id":517,"title":386,"level":515},"test-card-numbers",{"id":519,"title":421,"level":510},"troubleshooting-amp-interpreting-response-codes",{"id":521,"title":439,"level":510},"important-notes-and-caveats",{"id":523,"title":444,"level":515},"there-was-an-unknown-gateway-error",[525],{"type":526,"content":527},"html","\u003Ch2>Setting Up Fiserv for FoxyCart\u003C\u002Fh2>\u003Cp>If you don't already have a Fiserv Cardpointe account, you can sign up for one at this page: \u003Ca href=\"https:\u002F\u002Fisvpartner.fiserv.com\u002Fsignup\u002Ffoxy\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">https:\u002F\u002Fisvpartner.fiserv.com\u002Fsignup\u002Ffoxy\u003C\u002Fa>. The Fiserv team will assist you with creating your gateway account.\u003C\u002Fp>\u003Cp>Have a Fiserv Clover account, or not sure exactly what type of Fiserv account you have? Use the signup link above and the Fiserv team will be able to help clarify how to get an account that is compatible with Foxy.\u003C\u002Fp>\u003Cp>Once your account is created, the Fiserv team will provide you with your Merchant ID, and API username and password. Once received, activate CardPointe in the Foxy administration for your store, and enter the provided details into the matching inputs in the administration.\u003C\u002Fp>\u003Cp>If you need to manually create credentials for your CardPointe account for any reason, they \u003Ca href=\"https:\u002F\u002Fsupport.cardpointe.com\u002Fcardpointe\u002Fgateway-api-credential-generator\u002F\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">have some instructions available here\u003C\u002Fa>.\u003C\u002Fp>\u003Ch2>Testing\u003C\u002Fh2>\u003Ch3>Obtaining a Test Account\u003C\u002Fh3>\u003Cp>Contact CardPointe for info. Know more? Feel free to edit this page with info.\u003C\u002Fp>\u003Ch3>Test Card Numbers\u003C\u002Fh3>\u003Cp>Normal test card numbers like \u003Ccode class=\"badge bg-soft-danger text-danger\">4242 4242 4242 4242\u003C\u002Fcode> and \u003Ccode class=\"badge bg-soft-danger text-danger\">5454 5454 5454 5454\u003C\u002Fcode> can be used to test successful transactions with a test CardPointe account.\u003C\u002Fp>\u003Cp>CardPointe provide information about their testing scenarios, including test card numbers and postcodes for specific error responses. They also support specific responses based on the order total, which are triggered for whole number order totals greater than $1000. You can see full details \u003Ca href=\"https:\u002F\u002Fdeveloper.fiserv.com\u002Fproduct\u002FCardPointe\u002Fdocs\u002F?path=docs\u002Fdocumentation\u002FCardPointeGatewayDeveloperGuides.md&branch=main#uat-test-card-data\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">on that on their documentation here\u003C\u002Fa>.\u003C\u002Fp>\u003Ch2>Troubleshooting & Interpreting Response Codes\u003C\u002Fh2>\u003Cp>The \u003Ca href=\"https:\u002F\u002Fdeveloper.fiserv.com\u002Fproduct\u002FCardPointe\u002Fdocs\u002F?path=docs\u002Fdocumentation\u002FGatewayResponseCodes.md&branch=main\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">CardPointe documentation provides an overview of different response codes\u003C\u002Fa> that can be returned for requests. For any error responses that are not covered there, the CardPointe support team would be able to clarify them further.\u003C\u002Fp>\u003Ch2>Important Notes and Caveats\u003C\u002Fh2>\u003Ch3>There was an unknown gateway error...\u003C\u002Fh3>\u003Cp>If you receive this error while attempting to test new credentials entered for Fiserv Cardpointe, there is a high chance that your credentials are incorrect, or your account is not correctly configured to work with Foxy. The Fiserv team is able to assist you with getting the right account at the signup link shown above within the “Setting Up Fiserv for FoxyCart” section.\u003C\u002Fp>",{"name":529,"created_at":530,"published_at":531,"updated_at":532,"id":533,"uuid":171,"content":534,"slug":172,"full_slug":172,"sort_by_date":194,"position":713,"tag_list":714,"is_startpage":59,"parent_id":194,"meta_data":194,"group_id":715,"first_published_at":716,"release_id":194,"lang":200,"path":194,"alternates":717,"default_full_slug":194,"translated_slugs":194},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":535,"_uid":538,"title":539,"action":540,"fields":541,"method":689,"columns":690,"subtitle":704,"component":172,"button_text":710,"submit_title":711,"submit_subtitle":712},{"_uid":536,"title":529,"plugin":537,"description":16},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[542,547,551,660,663,668,683],{"_uid":543,"name":544,"type":327,"label":545,"options":16,"required":162,"component":546,"placeholder":16},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":548,"name":549,"type":549,"label":550,"options":16,"required":162,"component":546,"placeholder":16},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":552,"name":553,"type":554,"label":555,"options":556,"required":162,"component":546,"conditions":557,"placeholder":16},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[558,614,624,631,639,647,653],{"_uid":559,"equals":560,"fields":561,"component":613},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[562],{"_uid":563,"body":564,"type":611,"title":16,"component":612},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":317,"content":565},[566],{"type":329,"content":567},[568,570,577,579,581,582,587,589,594,602,604,609],{"text":569,"type":327},"We are ",{"text":571,"type":327,"marks":572},"Foxy.io",[573],{"type":338,"attrs":574},{"href":575,"uuid":194,"anchor":194,"custom":576,"target":194,"linktype":25},"http:\u002F\u002FFoxy.io",{},{"text":578,"type":327},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":580},"hard_break",{"type":580},{"text":583,"type":327,"marks":584},"NOTE:",[585],{"type":586},"bold",{"text":588,"type":327}," We are ",{"text":590,"type":327,"marks":591},"not ",[592],{"type":593},"italic",{"text":595,"type":327,"marks":596},"Foxy.in",[597,601],{"type":338,"attrs":598},{"href":599,"uuid":194,"anchor":194,"custom":600,"target":194,"linktype":25},"http:\u002F\u002FFoxy.in",{},{"type":593},{"text":603,"type":327},". We are not in any way affiliated with ",{"text":595,"type":327,"marks":605},[606],{"type":338,"attrs":607},{"href":599,"uuid":194,"anchor":194,"custom":608,"target":194,"linktype":25},{},{"text":610,"type":327},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":615,"equals":616,"fields":617,"component":613},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[618],{"_uid":619,"name":620,"type":621,"label":16,"options":16,"required":59,"component":546,"conditions":622,"placeholder":16,"default_value":623},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":625,"equals":149,"fields":626,"component":613},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[627],{"_uid":628,"name":620,"type":621,"label":16,"options":16,"required":59,"component":546,"conditions":629,"placeholder":16,"default_value":630},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":632,"equals":633,"fields":634,"component":613},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[635],{"_uid":636,"name":620,"type":621,"label":16,"options":16,"required":59,"component":546,"conditions":637,"placeholder":16,"default_value":638},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":640,"equals":641,"fields":642,"component":613},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[643],{"_uid":644,"name":620,"type":621,"label":16,"options":16,"required":59,"component":546,"conditions":645,"placeholder":16,"default_value":646},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":648,"equals":560,"fields":649,"component":613},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[650],{"_uid":651,"name":620,"type":621,"label":16,"options":16,"required":59,"component":546,"conditions":652,"placeholder":16,"default_value":623},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":654,"equals":655,"fields":656,"component":613},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[657],{"_uid":658,"name":620,"type":621,"label":16,"options":16,"required":59,"component":546,"conditions":659,"placeholder":16,"default_value":623},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":661,"component":662},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":664,"name":665,"type":666,"label":667,"options":16,"required":162,"component":546,"placeholder":16},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":669,"name":670,"type":554,"label":671,"options":672,"required":162,"component":546,"conditions":673,"placeholder":16},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[674],{"_uid":675,"equals":676,"fields":677,"component":613},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[678],{"_uid":679,"name":680,"type":327,"label":681,"options":16,"required":162,"component":546,"conditions":682,"placeholder":16},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":684,"name":685,"type":554,"label":686,"options":687,"required":162,"component":546,"conditions":688,"placeholder":16},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[691],{"_uid":692,"text":693,"title":702,"component":703},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":317,"content":694},[695],{"type":329,"content":696},[697,699,700],{"text":698,"type":327},"855.369.9227",{"type":580},{"text":701,"type":327},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":317,"content":705},[706],{"type":329,"content":707},[708],{"text":709,"type":327},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[281,719,747],{"name":720,"created_at":721,"published_at":722,"updated_at":723,"id":724,"uuid":725,"content":726,"slug":740,"full_slug":741,"sort_by_date":194,"position":742,"tag_list":743,"is_startpage":59,"parent_id":303,"meta_data":194,"group_id":744,"first_published_at":745,"release_id":194,"lang":200,"path":194,"alternates":746,"default_full_slug":194,"translated_slugs":194},"Payments","2025-05-19T15:01:39.297Z","2025-10-15T00:38:24.356Z","2025-10-15T00:38:24.365Z",34027808,"7093e179-f73f-4533-a5ed-230e211e3724",{"_uid":727,"icon":728,"name":720,"type":729,"pinned":59,"summary":730,"category":16,"component":290,"blog_posts":731,"icon_custom":732,"case_studies":734,"faq_sections":735,"featured_guides":736,"mailbox_category":16,"featured_articles":737,"featured_blog_posts":738,"featured_case_studies":739},"d71d645d-26db-4d04-950c-5be6f945b883","fa-cash-register","simple","Manage payment methods, settings, and other payment related options.",[],{"id":194,"alt":194,"name":16,"focus":194,"title":194,"source":194,"filename":16,"copyright":194,"fieldtype":18,"meta_data":733},{},[],[],[],[],[],[],"payments","help\u002Fcategories\u002Fpayments",-100,[],"76057f91-3ad5-43ee-8674-7d3562faf5eb","2025-05-23T19:23:05.066Z",[],{"name":748,"created_at":749,"published_at":750,"updated_at":751,"id":752,"uuid":753,"content":754,"slug":759,"full_slug":760,"sort_by_date":194,"position":761,"tag_list":762,"is_startpage":59,"parent_id":303,"meta_data":194,"group_id":763,"first_published_at":764,"release_id":194,"lang":200,"path":194,"alternates":765,"default_full_slug":194,"translated_slugs":194},"Payment Methods","2023-02-08T18:30:30.817Z","2025-05-23T19:23:31.827Z","2025-05-23T19:23:31.839Z",33614,"ef18e20b-2ce2-4b8d-a761-2b928d9c62b2",{"_uid":755,"icon":756,"name":748,"summary":757,"category":725,"component":758},"932ca1a1-796c-47e0-acf8-352bf7132553","fa-credit-card","Easily connect to 100+ payment gateways and alternate payment methods.","help_payment_methods","payment-methods","help\u002Fcategories\u002Fpayment-methods",10,[],"24d41da1-50ea-4d24-b21d-eb1d0fa39d09","2023-02-08T18:37:13.850Z",[],{},1787349065018]