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If you run more than one set, update each one separately.",{"type":339,"content":520},[521],{"type":320,"attrs":522,"content":523},{"textAlign":55},[524,526,530],{"text":525,"type":325},"These strings support Twig, so you can personalize the message with values like ",{"text":527,"type":325,"marks":528},"{{ billing_address.first_name }}",[529],{"type":396},{"text":531,"type":325},".",{"type":339,"content":533},[534],{"type":320,"attrs":535,"content":536},{"textAlign":55},[537,539,543],{"text":538,"type":325},"Editing these strings changes wording only. To change the receipt's layout, use the receipt templates at ",{"text":540,"type":325,"marks":541},"Settings > Receipts",[542],{"type":364},{"text":544,"type":325}," instead.",{"id":55,"alt":55,"name":13,"focus":55,"title":55,"source":55,"filename":13,"copyright":55,"fieldtype":77,"meta_data":546},{},"How to change the message text shown at the top of the email receipt.",[549],"82280d3a-1566-4e5a-8296-75a462deccd9",[],"customize-the-message-in-the-email-receipt","help\u002Farticles\u002Fcustomize-the-message-in-the-email-receipt",-1060,[],2659,"3334bb0e-d1ef-4909-85a2-49eacacb38a2","2024-11-06T19:19:51.215Z",[],{"html":560,"sections":561,"segments":569},"\u003Cp>The message shown at the top of your receipts is a language string, edited per template set. The web receipt and the email receipt use separate strings, so change both if you want them to match.\u003C\u002Fp>\u003Csection id=\"change-the-web-receipt-message\" data-title=\"Change the web receipt message\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"change-the-web-receipt-message\">Change the web receipt message\u003C\u002Fh3>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to \u003Cstrong>Settings > Templates\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Open your template set\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Click the \u003Cstrong>Receipt\u003C\u002Fstrong> tab\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Edit the value of \u003Ccode class=\"badge bg-soft-danger text-danger\">receipt_message_order\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">6\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>The default reads: "Thank you for your order. We've emailed a copy of this receipt to your email. Please contact us if you have any questions about this transaction."\u003C\u002Fp>\u003Cp>You can use HTML here. The simplest approach is a \u003Ccode class=\"badge bg-soft-danger text-danger\"><br>\u003C\u002Fcode> after each line except the last.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"change-the-email-receipt-message\" data-title=\"Change the email receipt message\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"change-the-email-receipt-message\">Change the email receipt message\u003C\u002Fh3>\u003Cp>The email receipt has an HTML version and a plain text version, each with its own string.\u003C\u002Fp>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>On the same template set, click the \u003Cstrong>Email\u003C\u002Fstrong> tab\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Edit \u003Ccode class=\"badge bg-soft-danger text-danger\">email_message_order\u003C\u002Fcode> with your message, HTML formatting included\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Edit \u003Ccode class=\"badge bg-soft-danger text-danger\">email_text_message_order\u003C\u002Fcode> with a plain text version. Remove \u003Ccode class=\"badge bg-soft-danger text-danger\"><br>\u003C\u002Fcode> tags and any other HTML, and use line breaks in the field instead.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>The text default reads: "Thank you for your order. Please retain this receipt for your records."\u003C\u002Fp>\u003Cp>The text version is what customers see if their email client can't display HTML, so it needs to read properly on its own.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"notes\">Notes\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>Strings without a prefix hold the HTML version. The matching \u003Ccode class=\"badge bg-soft-danger text-danger\">email_text_\u003C\u002Fcode> string holds the plain text version. This pattern applies to every email message, not just the order message.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Language strings are set per template set. If you run more than one set, update each one separately.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>These strings support Twig, so you can personalize the message with values like \u003Ccode class=\"badge bg-soft-danger text-danger\">{{ billing_address.first_name }}\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Editing these strings changes wording only. To change the receipt's layout, use the receipt templates at \u003Cstrong>Settings > Receipts\u003C\u002Fstrong> instead.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[562,565,567],{"id":563,"title":332,"level":564},"change-the-web-receipt-message","H3",{"id":566,"title":424,"level":564},"change-the-email-receipt-message",{"id":568,"title":495,"level":564},"notes",[570],{"type":571,"content":572},"html","\u003Cp>The message shown at the top of your receipts is a language string, edited per template set. The web receipt and the email receipt use separate strings, so change both if you want them to match.\u003C\u002Fp>\u003Ch3>Change the web receipt message\u003C\u002Fh3>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Go to \u003Cstrong>Settings > Templates\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Open your template set\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Click the \u003Cstrong>Receipt\u003C\u002Fstrong> tab\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Edit the value of \u003Ccode class=\"badge bg-soft-danger text-danger\">receipt_message_order\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>The default reads: "Thank you for your order. We've emailed a copy of this receipt to your email. Please contact us if you have any questions about this transaction."\u003C\u002Fp>\u003Cp>You can use HTML here. The simplest approach is a \u003Ccode class=\"badge bg-soft-danger text-danger\"><br>\u003C\u002Fcode> after each line except the last.\u003C\u002Fp>\u003Ch3>Change the email receipt message\u003C\u002Fh3>\u003Cp>The email receipt has an HTML version and a plain text version, each with its own string.\u003C\u002Fp>\u003Col order=\"1\">\u003Cli>\u003Cp>On the same template set, click the \u003Cstrong>Email\u003C\u002Fstrong> tab\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Edit \u003Ccode class=\"badge bg-soft-danger text-danger\">email_message_order\u003C\u002Fcode> with your message, HTML formatting included\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Edit \u003Ccode class=\"badge bg-soft-danger text-danger\">email_text_message_order\u003C\u002Fcode> with a plain text version. Remove \u003Ccode class=\"badge bg-soft-danger text-danger\"><br>\u003C\u002Fcode> tags and any other HTML, and use line breaks in the field instead.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>The text default reads: "Thank you for your order. Please retain this receipt for your records."\u003C\u002Fp>\u003Cp>The text version is what customers see if their email client can't display HTML, so it needs to read properly on its own.\u003C\u002Fp>\u003Ch3>Notes\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>Strings without a prefix hold the HTML version. The matching \u003Ccode class=\"badge bg-soft-danger text-danger\">email_text_\u003C\u002Fcode> string holds the plain text version. This pattern applies to every email message, not just the order message.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Language strings are set per template set. If you run more than one set, update each one separately.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>These strings support Twig, so you can personalize the message with values like \u003Ccode class=\"badge bg-soft-danger text-danger\">{{ billing_address.first_name }}\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Editing these strings changes wording only. 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We'll get back to you as soon as we can, but it might take a business day. 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