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Resending delivers the email to that transaction's customer, so testing on a real customer's order will send them a duplicate receipt.",{"type":332,"attrs":496,"content":497},{"level":334,"textAlign":55},[498],{"text":499,"type":325},"Notes",{"type":501,"content":502},"bullet_list",[503],{"type":344,"content":504},[505],{"type":320,"attrs":506,"content":507},{"textAlign":55},[508,510,514],{"text":509,"type":325},"Both templates use Twig, so the ",{"text":511,"type":325,"marks":512},"{{ config.store_name }}",[513],{"type":399},{"text":515,"type":325}," style tags work in either one.",{"id":55,"alt":55,"name":13,"focus":55,"title":55,"source":55,"filename":13,"copyright":55,"fieldtype":77,"meta_data":517},{},"How to add your store's address and phone number to the text and HTML email receipt templates.",[520],"82280d3a-1566-4e5a-8296-75a462deccd9",[],"add-your-stores-address-and-phone-number-to-the-email-receipt","help\u002Farticles\u002Fadd-your-stores-address-and-phone-number-to-the-email-receipt",-1090,[],2659,"eef40d96-d63c-4c2f-92e0-1d1bc563f898","2024-11-06T19:23:00.890Z",[],{"html":531,"sections":532,"segments":542},"\u003Cp>The email receipt doesn't include your store address or phone number by default. You add them by editing the receipt templates directly.\u003C\u002Fp>\u003Cp>Stores can send both a text and an HTML version of the receipt. The text version is a fallback for email clients that can't render HTML, so if your store sends both, edit both templates or the address will be missing for some customers. \u003C\u002Fp>\u003Csection id=\"add-the-address-to-the-text-email-receipt\" data-title=\"Add the address to the text email receipt\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"add-the-address-to-the-text-email-receipt\">Add the address to the text email receipt\u003C\u002Fh3>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to \u003Cstrong>Settings > Receipts\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Find the \u003Cstrong>Custom text template for email receipt\u003C\u002Fstrong> field. It shows the default template until you add your own.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Look for this line:\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">* {{ config.lang.checkout_merchant|pad(20)|raw }} {{ config.store_name }}\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">6\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Add your address immediately after it, for example:\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">7\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">Address 1\nAddress 2\nCity, State Postcode\nPhone number\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">8\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"add-the-address-to-the-html-email-receipt\" data-title=\"Add the address to the HTML email receipt\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"add-the-address-to-the-html-email-receipt\">Add the address to the HTML email receipt\u003C\u002Fh3>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>On the same page, find the custom template field for the HTML email receipt \u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Look for this line:\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\"><h3 style="margin: 0;padding: 0;font-family: Verdana, Helvetica, Arial, sans-serif;color: #666666;font-weight: bold;font-size: 13px;">{{ config.lang.checkout_merchant|raw }}<\u002Fh3> {{ config.store_name }}<strong><\u002Fstrong>\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Add your address immediately after it, for example:\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\"><br>Address 1<br>Address 2<br>City, State postcode<br>phone<br>\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">6\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"test-your-changes\" data-title=\"Test your changes\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"test-your-changes\">Test your changes\u003C\u002Fh3>\u003Cp>Resend the receipt for one of your own test transactions from \u003Cstrong>Transactions\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>Only do this on a transaction you placed yourself. Resending delivers the email to that transaction's customer, so testing on a real customer's order will send them a duplicate receipt.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"notes\">Notes\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>Both templates use Twig, so the \u003Ccode class=\"badge bg-soft-danger text-danger\">{{ config.store_name }}\u003C\u002Fcode> style tags work in either one.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[533,536,538,540],{"id":534,"title":337,"level":535},"add-the-address-to-the-text-email-receipt","H3",{"id":537,"title":427,"level":535},"add-the-address-to-the-html-email-receipt",{"id":539,"title":478,"level":535},"test-your-changes",{"id":541,"title":499,"level":535},"notes",[543],{"type":544,"content":545},"html","\u003Cp>The email receipt doesn't include your store address or phone number by default. You add them by editing the receipt templates directly.\u003C\u002Fp>\u003Cp>Stores can send both a text and an HTML version of the receipt. The text version is a fallback for email clients that can't render HTML, so if your store sends both, edit both templates or the address will be missing for some customers. \u003C\u002Fp>\u003Ch3>Add the address to the text email receipt\u003C\u002Fh3>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Go to \u003Cstrong>Settings > Receipts\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Find the \u003Cstrong>Custom text template for email receipt\u003C\u002Fstrong> field. It shows the default template until you add your own.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Look for this line:\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">* {{ config.lang.checkout_merchant|pad(20)|raw }} {{ config.store_name }}\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Add your address immediately after it, for example:\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">Address 1\nAddress 2\nCity, State Postcode\nPhone number\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch3>Add the address to the HTML email receipt\u003C\u002Fh3>\u003Col order=\"1\">\u003Cli>\u003Cp>On the same page, find the custom template field for the HTML email receipt \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Look for this line:\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\"><h3 style="margin: 0;padding: 0;font-family: Verdana, Helvetica, Arial, sans-serif;color: #666666;font-weight: bold;font-size: 13px;">{{ config.lang.checkout_merchant|raw }}<\u002Fh3> {{ config.store_name }}<strong><\u002Fstrong>\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Add your address immediately after it, for example:\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\"><br>Address 1<br>Address 2<br>City, State postcode<br>phone<br>\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Save your changes\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch3>Test your changes\u003C\u002Fh3>\u003Cp>Resend the receipt for one of your own test transactions from \u003Cstrong>Transactions\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>Only do this on a transaction you placed yourself. Resending delivers the email to that transaction's customer, so testing on a real customer's order will send them a duplicate receipt.\u003C\u002Fp>\u003Ch3>Notes\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>Both templates use Twig, so the \u003Ccode class=\"badge bg-soft-danger text-danger\">{{ config.store_name }}\u003C\u002Fcode> style tags work in either one.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":547,"created_at":548,"published_at":549,"updated_at":550,"id":551,"uuid":42,"content":552,"slug":43,"full_slug":43,"sort_by_date":55,"position":730,"tag_list":731,"is_startpage":24,"parent_id":55,"meta_data":55,"group_id":732,"first_published_at":733,"release_id":55,"lang":61,"path":55,"alternates":734,"default_full_slug":55,"translated_slugs":55},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":553,"_uid":556,"title":557,"action":558,"fields":559,"method":706,"columns":707,"subtitle":721,"component":43,"button_text":727,"submit_title":728,"submit_subtitle":729},{"_uid":554,"title":547,"plugin":555,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[560,565,569,677,680,685,700],{"_uid":561,"name":562,"type":325,"label":563,"options":13,"required":33,"component":564,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":566,"name":567,"type":567,"label":568,"options":13,"required":33,"component":564,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":570,"name":571,"type":572,"label":573,"options":574,"required":33,"component":564,"conditions":575,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[576,631,641,648,656,664,670],{"_uid":577,"equals":578,"fields":579,"component":630},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[580],{"_uid":581,"body":582,"type":628,"title":13,"component":629},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":317,"content":583},[584],{"type":320,"content":585},[586,588,595,597,599,600,604,606,611,619,621,626],{"text":587,"type":325},"We are ",{"text":589,"type":325,"marks":590},"Foxy.io",[591],{"type":355,"attrs":592},{"href":593,"uuid":55,"anchor":55,"custom":594,"target":55,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":596,"type":325},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":598},"hard_break",{"type":598},{"text":601,"type":325,"marks":602},"NOTE:",[603],{"type":369},{"text":605,"type":325}," We are ",{"text":607,"type":325,"marks":608},"not ",[609],{"type":610},"italic",{"text":612,"type":325,"marks":613},"Foxy.in",[614,618],{"type":355,"attrs":615},{"href":616,"uuid":55,"anchor":55,"custom":617,"target":55,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":610},{"text":620,"type":325},". 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