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are great, except when they’re not…","2023-03-24T17:12:25.587Z","2023-03-24T17:27:15.000Z","2023-03-24T17:21:23.366Z",64509,{"_uid":3007,"title":3001,"content":3008,"summary":3089,"component":2954,"thumbnail":3095,"categories":3097},"867d3b5d-b018-4691-8d7f-664b69cb03b7",{"type":3009,"content":3010},"doc",[3011,3022,3029,3047,3051,3058,3068,3072,3077,3081,3085],{"type":3012,"content":3013},"paragraph",[3014,3019],{"type":3015,"attrs":3016},"image",{"alt":3017,"src":3018,"title":2824},"Coupons are a great way to encourage new customers to visit your store","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fcoupons-are-great-except-when-theyre-not-1.jpg",{"text":3020,"type":3021},"Coupon promotions are a great way to bring customers into your store and encourage them to complete the transaction where they may otherwise not be completely sold on their purchase. From looking at data across all FoxyCart stores, we’ve noted that stores that provide coupon discounts have as much as 83% more transactions, bringing in 60% more revenue than stores without. While that’s not a hard-and-fast rule, if you put some time into creating a coupon and marketing it, we believe it will definitely be worth your time.","text",{"type":3023,"attrs":3024,"content":3026},"heading",{"level":3025},2,[3027],{"text":3028,"type":3021},"Too good to be true",{"type":3012,"content":3030},[3031,3033,3038,3040,3045],{"text":3032,"type":3021},"Recently, gaming hardware manufacturer Razer found itself in a bit of a tight spot. They regularly run coupon promotions to attract new customers and reward existing ones, but a coupon found its way into the public that was never meant to. It seems that a third-party company that was testing Razer’s discounting system accidently left a test coupon in the system that the team wasn’t aware of. The coupon, activated simply by the generic code “",{"text":3034,"type":3021,"marks":3035},"1234",[3036],{"type":3037},"code",{"text":3039,"type":3021},"” gave the customer an unbelievable ",{"text":3041,"type":3021,"marks":3042},"90%",[3043],{"type":3044},"italic",{"text":3046,"type":3021}," off of their order. All it took was for one serendipitous individual to try a few common codes, post their discovery online and the social networks took care of the rest with thousands of orders placed in the space of a few hours.",{"type":3012,"content":3048},[3049],{"text":3050,"type":3021},"Razer was quick to respond to the issue, and after pulling their site offline for a short time to investigate, posted to Facebook with their decision to honor the orders.",{"type":3052,"content":3053},"blockquote",[3054],{"type":3012,"content":3055},[3056],{"text":3057,"type":3021},"“While we have the option of cancelling the orders legally, we’ve always had a customer comes first policy at Razer and in respect of this incident, we have decided to honor the orders that were placed using the unauthorized code by Razer fans buying single products for their own use.”",{"type":3012,"content":3059},[3060,3062],{"text":3061,"type":3021},"Co-founder and CEO Min-Liang Tan on ",{"text":2669,"type":3021,"marks":3063},[3064],{"type":3065,"attrs":3066},"link",{"href":3067,"title":2824},"https:\u002F\u002Fwww.facebook.com\u002Fminliangtan\u002Fposts\u002F512572145467239",{"type":3012,"content":3069},[3070],{"text":3071,"type":3021},"The decision was an unexpected bold move by the company as an effort to increase goodwill with the customers – and it worked. Comments on posts about the event are littered with expressions of support for the company that will no doubt turn into future sales, and reports of customers cancelling their majorly discounted orders and reordering at full price.",{"type":3023,"attrs":3073,"content":3074},{"level":3025},[3075],{"text":3076,"type":3021},"Prevention is simple.",{"type":3012,"content":3078},[3079],{"text":3080,"type":3021},"While testing is definitely something we encourage you to do a lot of – often it can be something that you complete and move on without cleaning up your work. That definitely looks to be the case with Razer, and is a scenario that could very well happen to anyone. If you haven’t already jumped over to your FoxyCart administration to look through your active coupons – we absolutely recommend it. It would also be worthwhile reviewing your add to cart links and forms across your site – ensuring that any testing or out of date add to carts aren’t still active anywhere. We’ve had reports in the past where a customer has made a purchase for a product at a price that the merchant didn’t think should be possible – but a hidden away add to cart in a dusty corner of their website had an old price for the product that enabled them to purchase it. While Razer turned their sticky situation into a positive one in terms of customer goodwill (albeit they may still be making a considerable loss on the persisting orders), we suggest periodically reviewing your site’s enabled features and functionality to ensure it is not a situation you find yourself in unexpectedly.",{"type":3012,"content":3082},[3083],{"text":3084,"type":3021},"To finish off though – while this is certainly an example of something to be aware of when working with coupons – don’t take it as a reason not to use them at all. The return on investment that we see with stores who are using coupons as a promotion tool shows a noticeable growth in sales. Coupons can be a very flexible tool as well; whether you include a banner on your website, an email campaign to subscribers or hand out coupon cards to prospective customers at a trade show – the possibilities are endless. And when coupled with FoxyCart’s flexible discounting system, you can achieve some very inviting offers for your customers and some fantastic results to your bottom line. Why not give them a try!",{"type":3012,"content":3086},[3087],{"text":3088,"type":3021},"Are you someone who has been, or are using coupons in your store? We’d love to hear from you in the comments below on how you used them and your experiences with working with them as a tool.",{"type":3009,"content":3090},[3091],{"type":3012,"content":3092},[3093],{"text":3094,"type":3021},"Coupon promotions are a great way to bring customers into your store and encourage them to complete the transaction where they may otherwise not be completely sold on their purchase. From looking at data across all FoxyCart stores, we’ve noted that stores that provide coupon discounts have as much as 83% more transactions, bringing in […]",{"filename":3096,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fcoupons-are-great-except-when-theyre-not.jpg",[3098,3113],{"name":2854,"created_at":3099,"published_at":3003,"updated_at":3100,"id":3101,"uuid":1792,"content":3102,"slug":3106,"full_slug":2853,"sort_by_date":2824,"position":3107,"tag_list":3108,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3110,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":3112,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},"2023-03-24T17:10:20.360Z","2023-03-24T17:17:36.787Z",64354,{"_uid":3103,"name":2854,"component":3104,"description":3105},"5c4c2b14-565f-4869-bf2c-e6cc175b51da","blog_category","Tips and advice for running a successful ecommerce website.","best-practices",10,[],3266,"a5ce46e7-6923-4ea8-a30d-3fee453df8b1","2023-03-24T17:27:15.733Z",[],{"name":2865,"created_at":3114,"published_at":3003,"updated_at":3115,"id":3116,"uuid":1804,"content":3117,"slug":3120,"full_slug":2864,"sort_by_date":2824,"position":2825,"tag_list":3121,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3122,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":3123,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},"2023-03-24T17:10:23.525Z","2023-03-24T17:17:35.456Z",64358,{"_uid":3118,"name":2865,"component":3104,"description":3119},"24be14a7-ad23-4a00-afce-6bcffc9113cc","Marketing advice for merchants, developers, and designers.","marketing",[],"5a0230b1-f01f-4152-8cb7-cecf8f7c34b1",[],"coupons-are-great-except-when-theyre-not","blog\u002Fposts\u002Fcoupons-are-great-except-when-theyre-not",300,[],3267,"465f5611-49f1-4ae5-b727-bb5ed6779a37","2013-04-22T01:00:00.000Z",[],{"name":3133,"created_at":3134,"published_at":3003,"updated_at":3135,"id":3136,"uuid":2530,"content":3137,"slug":3305,"full_slug":3306,"sort_by_date":2824,"position":3307,"tag_list":3308,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":3309,"first_published_at":3310,"release_id":2824,"lang":2830,"path":2824,"alternates":3311,"default_full_slug":2824,"translated_slugs":2824},"Why Does FoxyCart Support Bitcoin?","2023-03-24T17:12:26.346Z","2023-03-24T17:20:22.815Z",64510,{"_uid":3138,"title":3133,"content":3139,"summary":3283,"component":2954,"thumbnail":3289,"categories":3291},"ff5a201b-57b0-4a41-a263-cdeac8ed8931",{"type":3009,"content":3140},[3141,3145,3152,3164,3168,3188,3192,3197,3209,3214,3218,3238,3243,3262,3267,3271,3275,3279],{"type":3012,"content":3142},[3143],{"text":3144,"type":3021},"I started researching Bitcoin a couple months ago. As the core developer of a shopping cart provider, I’m very interested in all forms of payment processing. I’ve used Venmo, Dwolla, Square, etc. and it’s always interesting to see how innovations can improve a merchant’s ability to accept payment. Most of them still use the underlying credit card network to get the job done.",{"type":3012,"content":3146},[3147],{"type":3015,"attrs":3148},{"alt":3149,"src":3150,"title":3151},"Just a unicorn… pooping rainbows and Bitcoin","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fwhy-does-foxycart-support-bitcoin-1.png","This is where bitcoins come from. Magical hash-generating unicorns.",{"type":3012,"content":3153},[3154,3156,3162],{"text":3155,"type":3021},"Bitcoin caught my attention. I posted about it March 2nd on ",{"text":3157,"type":3021,"marks":3158},"my personal blog",[3159],{"type":3065,"attrs":3160},{"href":3161,"title":2824},"http:\u002F\u002Fbestoked.blogspot.com\u002F2013\u002F03\u002Fbitcoin-do-you-speak-it.html",{"text":3163,"type":3021}," and outlined the story of watching it go from $17 per BTC to $34 per BTC in February. It’s hovering around $215 today, just over 5 weeks later.",{"type":3012,"content":3165},[3166],{"text":3167,"type":3021},"As you’re reading this, the price is:",{"type":3012,"content":3169},[3170,3172,3178,3180,3186],{"text":3171,"type":3021},"If you’re not familiar with Bitcoin, a good place to start is ",{"text":3173,"type":3021,"marks":3174},"weusecoins.com",[3175],{"type":3065,"attrs":3176},{"href":3177,"title":2824},"http:\u002F\u002Fwww.weusecoins.com",{"text":3179,"type":3021},". In a nutshell, it’s an “experimental, decentralized digital currency that enables instant payments to anyone, anywhere in the world. Bitcoin uses peer-to-peer technology to operate with no central authority: managing transactions and issuing money are carried out collectively by the network.” (from the main ",{"text":3181,"type":3021,"marks":3182},"Bitcoin wiki",[3183],{"type":3065,"attrs":3184},{"href":3185,"title":2824},"https:\u002F\u002Fen.bitcoin.it\u002Fwiki\u002FMain_Page",{"text":3187,"type":3021},").",{"type":3012,"content":3189},[3190],{"text":3191,"type":3021},"Some say Bitcoin is to commerce what email is to communication or blogging is to journalism. They say it’s as disruptive as MP3s to the music industry. Some even claim it will change society more than the Internet because of how it could remove the need for a central banking system (and, thus, the government’s use of such a system). With these incredible claims, it’s not hard to see why the price has been skyrocketing.",{"type":3023,"attrs":3193,"content":3194},{"level":3025},[3195],{"text":3196,"type":3021},"But is it just a bubble?",{"type":3012,"content":3198},[3199,3201,3207],{"text":3200,"type":3021},"Yes, according to the ",{"text":3202,"type":3021,"marks":3203},"Bitcoin Wiki FAQ",[3204],{"type":3065,"attrs":3205},{"href":3206,"title":2824},"https:\u002F\u002Fen.bitcoin.it\u002Fwiki\u002FFAQ#Is_Bitcoin_a_bubble.3F",{"text":3208,"type":3021},", “in the same way as the euro and dollar are. They only have value in exchange and have no inherent value. If everyone suddenly stopped accepting your dollars, euros or bitcoins, the ‘bubble’ would burst and their value would drop to zero.”",{"type":3023,"attrs":3210,"content":3211},{"level":3025},[3212],{"text":3213,"type":3021},"But what can it do?",{"type":3012,"content":3215},[3216],{"text":3217,"type":3021},"How would you like to avoid paying 3% in processing fees? Eliminate chargebacks completely? Or transfer money between accounts without having to wait 3-5 business days? What about getting money to contractors, non-profits, and vendors on the other side of the world? Bitcoin can do this instantly and with a tiny fee (or you can choose to leave the fee out if you don’t need your transaction confirmed immediately). It’s also completely decentralized, so it can’t be controlled or confiscated (you heard about banks in Cyprus recently, right?) and the money can’t be “double spent” due to the way the p2p network validates transactions on the blockchain (which is basically the leger downloaded by every node in the network).",{"type":3012,"content":3219},[3220,3222,3228,3230,3236],{"text":3221,"type":3021},"As of our latest release on March 25th (version 1.1), you can accept Bitcoin on your FoxyCart store right now. Just set up an account over at ",{"text":3223,"type":3021,"marks":3224},"Bitpay.com",[3225],{"type":3065,"attrs":3226},{"href":3227,"title":2824},"http:\u002F\u002Fbitpay.com\u002F",{"text":3229,"type":3021}," and put in your API key in the payment section of the FoxyCart admin. That’s it. As an early adopter, you might even get noticed by the media like this ",{"text":3231,"type":3021,"marks":3232},"bar in NYC",[3233],{"type":3065,"attrs":3234},{"href":3235,"title":2824},"http:\u002F\u002Fmoney.cnn.com\u002F2013\u002F04\u002F08\u002Finvesting\u002Fbitcoin-bar-new-york-city\u002F",{"text":3237,"type":3021}," that CNN Money just wrote about. The earliest known transaction via Bitcoin was 10,000 coins for a pizza. If that merchant held on to the coins, they’d have over $2M in buying power right now.",{"type":3023,"attrs":3239,"content":3240},{"level":3025},[3241],{"text":3242,"type":3021},"Are there risks involved?",{"type":3012,"content":3244},[3245,3247,3252,3254,3260],{"text":3246,"type":3021},"Or course! It’s like the wild west of cyrpto-currencies. You might sell a product for $50 in BTC and find the price drop 20% an hour later (I’ve seen that happen a few times in the last 2 months ",{"text":3248,"type":3021,"marks":3249},"—",[3250],{"type":3251},"bold",{"text":3253,"type":3021}," though the price recovered just as quickly, and then went further up). That said, services like Bitpay allow you to immediately convert to your currency of choice if that’s how you priced your items. If your computer systems aren’t secure, your Bitcoin wallet could get hacked via key logging software or other evil viruses. Bitcoin is like digital cash and when it’s gone, it’s gone. If you do get involved, make sure your antivirus is up to date, your wallet is securely backed up and you’re using password management software for secure, single-use passwords. There are also endless debates in #Bitcoin on IRC and the ",{"text":3255,"type":3021,"marks":3256},"Bitcoin Forums",[3257],{"type":3065,"attrs":3258},{"href":3259,"title":2824},"https:\u002F\u002Fbitcointalk.org\u002Findex.php",{"text":3261,"type":3021}," about what weaknesses exist in the system. Those debates continue improving the protocol and the open-source clients that support it.",{"type":3023,"attrs":3263,"content":3264},{"level":3025},[3265],{"text":3266,"type":3021},"Could this be the future of currency?",{"type":3012,"content":3268},[3269],{"text":3270,"type":3021},"It’s been said good money drives out bad money. Many believe a decentralized currency that can’t be inflated or devalued is good money. Time will tell if they are right.",{"type":3012,"content":3272},[3273],{"text":3274,"type":3021},"As your payment solution provider, we’re working hard to stay up-to-speed on the latest trends and technologies related to your customers’ checkout process. Almost weekly we’re approached about some new payment system or gateway. We feel this one is worth looking into and investing some time to understand. Enough people already believe it’s the future to create a market and increase adoption.",{"type":3012,"content":3276},[3277],{"text":3278,"type":3021},"As we’ve been doing since 2007, we’ll continue to improve our technology to serve you and answer your questions as best we can.",{"type":3012,"content":3280},[3281],{"text":3282,"type":3021},"One thing is for sure, this Bitcoin thing is super interesting and a lot of people are watching intently. Some are taking action. What happens tomorrow is anyone’s guess.",{"type":3009,"content":3284},[3285],{"type":3012,"content":3286},[3287],{"text":3288,"type":3021},"I started researching Bitcoin a couple months ago. As the core developer of a shopping cart provider, I’m very interested in all forms of payment processing. I’ve used Venmo, Dwolla, Square, etc. and it’s always interesting to see how innovations can improve a merchant’s ability to accept payment. Most of them still use the underlying credit […]",{"filename":3290,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fwhy-does-foxycart-support-bitcoin.png",[3292],{"name":2871,"created_at":3293,"published_at":3294,"updated_at":3295,"id":3296,"uuid":1798,"content":3297,"slug":3300,"full_slug":2870,"sort_by_date":2824,"position":3301,"tag_list":3302,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3303,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":3304,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},"2023-03-24T17:10:22.032Z","2024-07-26T15:50:52.859Z","2024-07-26T15:50:52.885Z",64356,{"_uid":3298,"name":2871,"component":3104,"description":3299},"f39307be-09f6-4702-8bbb-35c0d69bcc42","Foxy related information, news, and announcements.","culture",30,[],"cf417cbf-9d6f-48bb-8594-5d70c10c0a53",[],"why-does-foxycart-support-bitcoin","blog\u002Fposts\u002Fwhy-does-foxycart-support-bitcoin",2120,[],"ab968dd9-6f5a-46fd-b592-9b0a8721c728","2013-04-09T07:00:00.000Z",[],{"name":3313,"created_at":3314,"published_at":3003,"updated_at":3315,"id":3316,"uuid":2068,"content":3317,"slug":3519,"full_slug":3520,"sort_by_date":2824,"position":3521,"tag_list":3522,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":3523,"first_published_at":3524,"release_id":2824,"lang":2830,"path":2824,"alternates":3525,"default_full_slug":2824,"translated_slugs":2824},"FoxyCart v1.1, and an update","2023-03-24T17:12:27.117Z","2023-03-24T17:21:14.010Z",64511,{"_uid":3318,"title":3313,"content":3319,"summary":3499,"component":2954,"thumbnail":3505,"categories":3507},"82653081-6678-400d-8494-f7a1f6c43617",{"type":3009,"content":3320},[3321,3353,3357,3439,3451,3456,3460,3489],{"type":3012,"content":3322},[3323,3327,3329,3335,3337,3343,3345,3351],{"type":3015,"attrs":3324},{"alt":3325,"src":3326,"title":2824},"Alternate payment method logos","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycart-v1-1-and-an-update-1.png",{"text":3328,"type":3021},"We’ve been hard at work on FoxyCart since ",{"text":3330,"type":3021,"marks":3331},"our last release",[3332],{"type":3065,"attrs":3333},{"href":3334,"title":2824},"http:\u002F\u002Fwww.foxycart.com\u002Fblog\u002Ffoxycart-v1.0-is-here-after-5-years-really#.UVCaC1vO4bY",{"text":3336,"type":3021},", and we’re happy to announce our v1.1 release (",{"text":3338,"type":3021,"marks":3339},"full changelog",[3340],{"type":3065,"attrs":3341},{"href":3342,"title":2824},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002F1.1\u002F",{"text":3344,"type":3021},") which brings a few new alternate payment methods to FoxyCart. We’re calling them “alternate” because for the majority of the history of ecommerce, payments have traditionally been through credit and debit cards, processed through traditional payment gateways (like Authorize.net or Chase Paymentech, or any of ",{"text":3346,"type":3021,"marks":3347},"the 50+ gateways we support",[3348],{"type":3065,"attrs":3349},{"href":3350,"title":2824},"http:\u002F\u002Fwiki.foxycart.com\u002Fgateways\u002F",{"text":3352,"type":3021},"). This has been a great option, but, as entrepreneurs ourselves, we’re excited about new payment methods that offer flexibility to the customer and lower fees (or a variety of other perks) to the merchant.",{"type":3012,"content":3354},[3355],{"text":3356,"type":3021},"The payment methods that are initially available in the v1.1 launch are:",{"type":3358,"attrs":3359,"content":3360},"bullet_list",{"tight":2700},[3361,3372,3382,3407,3423],{"type":3362,"content":3363},"list_item",[3364],{"type":3012,"content":3365},[3366,3370],{"text":3367,"type":3021,"marks":3368},"Dwolla",[3369],{"type":3251},{"text":3371,"type":3021},", which allows bank transfers in a quick an easy manner. And at only 25¢, it’s a great new way to accept payments. (Unfortunately, it’s currently limited to US merchants and customers.)",{"type":3362,"content":3373},[3374],{"type":3012,"content":3375},[3376,3380],{"text":3377,"type":3021,"marks":3378},"Amazon FPS",[3379],{"type":3251},{"text":3381,"type":3021},", which allows customers to pay using their Amazon accounts. (US merchants only, but international customers.)",{"type":3362,"content":3383},[3384],{"type":3012,"content":3385},[3386,3390,3392,3397,3399,3405],{"text":3387,"type":3021,"marks":3388},"Bitcoin",[3389],{"type":3251},{"text":3391,"type":3021}," (BTC, currently available through ",{"text":3223,"type":3021,"marks":3393},[3394],{"type":3065,"attrs":3395},{"href":3396,"title":2824},"http:\u002F\u002Fwww.bitpay.com\u002F",{"text":3398,"type":3021},") is “is a decentralized digital currency based on an open-source, peer-to-peer internet protocol” (to quote ",{"text":3400,"type":3021,"marks":3401},"Wikipedia",[3402],{"type":3065,"attrs":3403},{"href":3404,"title":2824},"http:\u002F\u002Fen.wikipedia.org\u002Fwiki\u002FBitcoin",{"text":3406,"type":3021},"). We’re actually pretty excited about the possibilities Bitcoin presents, particularly with our users selling to increasingly global markets. (The absence of chargebacks and low fees make Bitcoin an attractive option for merchants to receive payments in.)",{"type":3362,"content":3408},[3409],{"type":3012,"content":3410},[3411,3415,3417,3421],{"text":3412,"type":3021,"marks":3413},"iDEAL",[3414],{"type":3251},{"text":3416,"type":3021}," (through ",{"text":3418,"type":3021,"marks":3419},"Ogone",[3420],{"type":3251},{"text":3422,"type":3021},") is a popular bank transfer payment method for The Netherlands.",{"type":3362,"content":3424},[3425],{"type":3012,"content":3426},[3427,3431,3433,3437],{"text":3428,"type":3021,"marks":3429},"DIBS",[3430],{"type":3251},{"text":3432,"type":3021}," supports ",{"text":3434,"type":3021,"marks":3435},"netbank",[3436],{"type":3251},{"text":3438,"type":3021}," payments, also for Europe.",{"type":3012,"content":3440},[3441,3443,3449],{"text":3442,"type":3021},"Perhaps more importantly than these particular new payment methods, however, is that this payment methods are built on top of new functionality that will allow us to add more alternate payment methods. On the radar are Google Checkout, 2co, and other Bitcoin providers. As always, please ",{"text":3444,"type":3021,"marks":3445},"vote for new payment methods",[3446],{"type":3065,"attrs":3447},{"href":3448,"title":2824},"http:\u002F\u002Frequests.foxycart.com\u002Fforums\u002F4163-payment-gateways",{"text":3450,"type":3021}," on our request board. We can’t make any promises about timeframes, but we do try to meet the greatest needs of our community.",{"type":3023,"attrs":3452,"content":3453},{"level":3025},[3454],{"text":3455,"type":3021},"Speaking of new features…",{"type":3012,"content":3457},[3458],{"text":3459,"type":3021},"If you’ve ever asked us, you know that we never give release dates for future functionality, but we would like to let you know that we’re currently focusing on…",{"type":3358,"attrs":3461,"content":3462},{"tight":2700},[3463,3469,3483],{"type":3362,"content":3464},[3465],{"type":3012,"content":3466},[3467],{"text":3468,"type":3021},"a new fully responsive default theme for the cart and checkout (with some other slick improvements that should increase conversion rates),",{"type":3362,"content":3470},[3471],{"type":3012,"content":3472},[3473,3475,3481],{"text":3474,"type":3021},"the ",{"text":3476,"type":3021,"marks":3477},"Hypermedia API",[3478],{"type":3065,"attrs":3479},{"href":3480,"title":2824},"http:\u002F\u002Ffoxycart.hifistaging.com\u002Fblog\u002Fhypermedia-dog-food",{"text":3482,"type":3021},", and",{"type":3362,"content":3484},[3485],{"type":3012,"content":3486},[3487],{"text":3488,"type":3021},"a new shipping platform. (We know we’ve been working on this one for a long time, so we’ll forgive you if you consider it vaporware until it’s released. But we’re continuing to work on it.)",{"type":3012,"content":3490},[3491,3493,3497],{"text":3492,"type":3021},"We’re very (",{"text":3494,"type":3021,"marks":3495},"very",[3496],{"type":3044},{"text":3498,"type":3021},") excited about the future, and we sincerely appreciate your support. As always, we take any and all feedback seriously. We know some of our community has been waiting a long time for new features, and we’re working hard to make FoxyCart even more powerful, easier to implement, and higher-converting than ever before.",{"type":3009,"content":3500},[3501],{"type":3012,"content":3502},[3503],{"text":3504,"type":3021},"We’ve been hard at work on FoxyCart since our last release, and we’re happy to announce our v1.1 release (full changelog) which brings a few new alternate payment methods to FoxyCart. We’re calling them “alternate” because for the majority of the history of ecommerce, payments have traditionally been through credit and debit cards, processed through […]",{"filename":3506,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycart-v1-1-and-an-update.png",[3508],{"name":2736,"created_at":3509,"published_at":3003,"updated_at":3510,"id":3511,"uuid":1807,"content":3512,"slug":3515,"full_slug":2735,"sort_by_date":2824,"position":2962,"tag_list":3516,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3517,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":3518,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},"2023-03-24T17:10:24.244Z","2023-03-24T17:17:35.085Z",64359,{"_uid":3513,"name":2736,"component":3104,"description":3514},"3ef22883-bf74-46ab-8082-d065612e015a","New feature and integration announcements.","product-updates",[],"bb8cf5a5-aa9d-4818-854a-99bae339ee69",[],"foxycart-v1-1-and-an-update","blog\u002Fposts\u002Ffoxycart-v1-1-and-an-update",580,[],"cbe8108b-8c0e-4367-a80b-aa99c0d988fd","2013-03-25T11:37:38.000Z",[],{"name":3527,"created_at":3528,"published_at":3003,"updated_at":3529,"id":3530,"uuid":2155,"content":3531,"slug":3777,"full_slug":3778,"sort_by_date":2824,"position":3779,"tag_list":3780,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":3781,"first_published_at":3782,"release_id":2824,"lang":2830,"path":2824,"alternates":3783,"default_full_slug":2824,"translated_slugs":2824},"Hypermedia Dog Food","2023-03-24T17:12:27.875Z","2023-03-24T17:21:04.344Z",64512,{"_uid":3532,"title":3527,"content":3533,"summary":3764,"component":2954,"thumbnail":3770,"categories":3772},"47443734-b1ef-44ea-89f9-fcfae222f3c0",{"type":3009,"content":3534},[3535,3562,3590,3594,3610,3622,3627,3639,3657,3667,3702,3714,3719,3729,3733,3745,3749,3753,3758],{"type":3012,"content":3536},[3537,3539,3545,3547,3553,3555,3560],{"text":3538,"type":3021},"As you may know, we’ve been working really hard ",{"text":3540,"type":3021,"marks":3541},"behind the scenes",[3542],{"type":3065,"attrs":3543},{"href":3544,"title":2824},"http:\u002F\u002Fwiki.foxycart.com\u002Fv\u002F0.0.0\u002Fhypermedia_api",{"text":3546,"type":3021}," on a completely redesigned REST (or Hypermedia) API. We had a ",{"text":3548,"type":3021,"marks":3549},"lot of debate",[3550],{"type":3065,"attrs":3551},{"href":3552,"title":2824},"http:\u002F\u002Fwww.foxycart.com\u002Fblog\u002Fthe-hypermedia-debate",{"text":3554,"type":3021}," on which hypermedia format to go with. (Side note: Our readers added some amazing comments on ",{"text":3556,"type":3021,"marks":3557},"that post",[3558],{"type":3065,"attrs":3559},{"href":3552,"title":2824},{"text":3561,"type":3021},"! Thank you!)",{"type":3012,"content":3563},[3564,3566,3572,3574,3580,3582,3588],{"text":3565,"type":3021},"Because some of our larger users still work exclusively with XML as opposed to JSON, we ended up going with ",{"text":3567,"type":3021,"marks":3568},"HAL",[3569],{"type":3065,"attrs":3570},{"href":3571,"title":2824},"http:\u002F\u002Fstateless.co\u002Fhal_specification.html",{"text":3573,"type":3021}," as our default format though we also support ",{"text":3575,"type":3021,"marks":3576},"Siren",[3577],{"type":3065,"attrs":3578},{"href":3579,"title":2824},"https:\u002F\u002Fgithub.com\u002Fkevinswiber\u002Fsiren",{"text":3581,"type":3021}," at a basic level (no actions yet). We have properties on our collections so we haven’t quite figured out the best way to support ",{"text":3583,"type":3021,"marks":3584},"Collection+JSON",[3585],{"type":3065,"attrs":3586},{"href":3587,"title":2824},"http:\u002F\u002Famundsen.com\u002Fmedia-types\u002Fcollection\u002F",{"text":3589,"type":3021},", though we may spend more time on this in the future.",{"type":3012,"content":3591},[3592],{"text":3593,"type":3021},"One of things I’ve heard quite often from frustrated API users is the people who create the APIs don’t actually use them. They don’t know how difficult they are to work with in order to actually accomplish something useful. We can relate to this at our very core because at our very core, we’re developers.",{"type":3012,"content":3595},[3596,3600,3602,3608],{"type":3015,"attrs":3597},{"alt":3598,"src":3599,"title":3598},"Dog food","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fhypermedia-dog-food-1.png",{"text":3601,"type":3021},"Every member of our team writes code. They use FoxyCart for their client projects. They understand how FoxyCart takes a developer or development firm from “I don’t do ecommerce because I always lose money on the project” to “Took me like 26 minutes from start to finish to set the site up for e-commerce.” (We have ",{"text":3603,"type":3021,"marks":3604},"plenty of awesome quotes",[3605],{"type":3065,"attrs":3606},{"href":3607,"title":2824},"http:\u002F\u002Fwww.foxycart.com\u002Fwhos-using-foxy#.quote",{"text":3609,"type":3021},", if you’re interested).",{"type":3012,"content":3611},[3612,3614,3620],{"text":3613,"type":3021},"In short, ",{"text":3615,"type":3021,"marks":3616},"we eat our own dog food",[3617],{"type":3065,"attrs":3618},{"href":3619,"title":2824},"http:\u002F\u002Fen.wikipedia.org\u002Fwiki\u002FEating_your_own_dog_food",{"text":3621,"type":3021},".",{"type":3023,"attrs":3623,"content":3624},{"level":3025},[3625],{"text":3626,"type":3021},"Hypermedia Dog Food, to be exact.",{"type":3012,"content":3628},[3629,3631,3637],{"text":3630,"type":3021},"Before completing the API, we started working on a simple curl wrapper HTTP client (",{"text":3632,"type":3021,"marks":3633},"HyperClient",[3634],{"type":3065,"attrs":3635},{"href":3636,"title":2824},"https:\u002F\u002Fgithub.com\u002FFoxyCart\u002FHyperClient",{"text":3638,"type":3021},"). We wanted to get a feel for what an HTTP client which understands link headers and has local cache would look like.",{"type":3012,"content":3640},[3641,3643,3647,3649,3655],{"text":3642,"type":3021},"We then started exploring creative ways to document link relationships. ",{"text":3644,"type":3021,"marks":3645},"\u003Crant>Why do all “hypermedia” API documentation systems focus entirely on the url of the resource end point instead of the link relationship? Don’t code to URLs!",[3646],{"type":3251},{"text":3648,"type":3021},"\u003C\u002Frant> We wanted to try something different and came up with an ",{"text":3650,"type":3021,"marks":3651},"interactive link relationship tree diagram",[3652],{"type":3065,"attrs":3653},{"href":3654,"title":2824},"https:\u002F\u002Fapi-sandbox.foxycart.com\u002Fhal-browser\u002F",{"text":3656,"type":3021},". It’s still a work in progress, but so far I’ve enjoyed using it.",{"type":3012,"content":3658},[3659],{"type":3015,"attrs":3660,"marks":3663},{"alt":3661,"src":3662,"title":2824},"FoxyCart's Hypermedia REST API tree link\u002Frel visualization","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fhypermedia-dog-food-2.png",[3664],{"type":3065,"attrs":3665},{"href":3666,"title":2824},"https:\u002F\u002Fnmcdn.io\u002F314ba82a93b04bcbb821fe52ace13e22\u002Ff01d0827e88446c18f0da7b2cd272f3c\u002Ffiles\u002Fblog\u002Fhypermedia-dog-food\u002F2013-01-24_0859.png",{"type":3012,"content":3668},[3669,3671,3677,3679,3685,3687,3693,3695,3701],{"text":3670,"type":3021},"We also embraced ",{"text":3672,"type":3021,"marks":3673},"Mike Kelly",[3674],{"type":3065,"attrs":3675},{"href":3676,"title":2824},"http:\u002F\u002Fstateless.co\u002F",{"text":3678,"type":3021},"‘s ",{"text":3680,"type":3021,"marks":3681},"HAL Browser",[3682],{"type":3065,"attrs":3683},{"href":3684,"title":2824},"https:\u002F\u002Fgithub.com\u002Fmikekelly\u002Fhal-browser",{"text":3686,"type":3021}," with a ",{"text":3688,"type":3021,"marks":3689},"couple tweeks of our own",[3690],{"type":3065,"attrs":3691},{"href":3692,"title":2824},"https:\u002F\u002Fgithub.com\u002FFoxyCart\u002Fhal-browser",{"text":3694,"type":3021}," to support some OAuth headers. You can see it in action hitting our ",{"text":3696,"type":3021,"marks":3697},"API sandbox",[3698],{"type":3065,"attrs":3699},{"href":3700,"title":2824},"https:\u002F\u002Fapi-sandbox.foxycart.com\u002Fhal-browser\u002Fhal_browser.html#\u002F",{"text":3621,"type":3021},{"type":3012,"content":3703},[3704,3706,3712],{"text":3705,"type":3021},"Even though the API is really close (",{"text":3707,"type":3021,"marks":3708},"our TODO list is public",[3709],{"type":3065,"attrs":3710},{"href":3711,"title":2824},"http:\u002F\u002Fwiki.foxycart.com\u002Fv\u002F0.0.0\u002Fhypermedia_api#to_do",{"text":3713,"type":3021},"), we’ve put things on hold a bit because there’s a lot more dog food to eat. One of the goals of our API is to equip Content Management Systems around the globe with an amazing ecommerce tool for their users. That means everything the current FoxyCart admin does needs to be supported via our API. We realized that means building an entire admin powered solely by the API.",{"type":3023,"attrs":3715,"content":3716},{"level":3025},[3717],{"text":3718,"type":3021},"So that’s what we’ve set out to do.",{"type":3012,"content":3720},[3721],{"type":3015,"attrs":3722,"marks":3725},{"alt":3723,"src":3724,"title":2824},"FoxyCart's new admin, built on top of the new API","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fhypermedia-dog-food-3.png",[3726],{"type":3065,"attrs":3727},{"href":3728,"title":2824},"https:\u002F\u002Fnmcdn.io\u002F314ba82a93b04bcbb821fe52ace13e22\u002Ff01d0827e88446c18f0da7b2cd272f3c\u002Ffiles\u002Fblog\u002Fhypermedia-dog-food\u002F2013-01-24_0851.png",{"type":3012,"content":3730},[3731],{"text":3732,"type":3021},"We’re in the very early stages of development, but so far things are coming along nicely. By completely rebuilding our own admin to use our API, we’re enjoying the doggy treats before anyone else. We’ve already noticed a couple things that needed to be improved in the API. We added a couple missing link relationships and we moved some of them around. We also changed a few property names to avoid confusion. We’re getting a good understanding for what the API absolutely has to do in order to build a fully-functional FoxyCart admin interface.",{"type":3012,"content":3734},[3735,3737,3743],{"text":3736,"type":3021},"We’re really excited about what this API will do for our users and the control it will give them over their ecommerce platform. We already have a few people tinkering with the API sandbox and we’re learning about the best ways to help them. As an example, one morning before breakfast I (Luke) put together an example of creating a FoxyCart store with a single form submit using the API. You can take a look at ",{"text":3738,"type":3021,"marks":3739},"the slapped together code",[3740],{"type":3065,"attrs":3741},{"href":3742,"title":2824},"https:\u002F\u002Fgithub.com\u002FFoxyCart\u002Ffoxyclient-php-example",{"text":3744,"type":3021}," on GitHub if you’re interested. These early pioneers have also shown us how much of our community doesn’t understand or have experience with OAuth 2.0. That seems to be one of the biggest barriers to entry for the API so far (that, followed by understanding hypermedia in general). Before we launch, we’ll have some documentation and tools to help in that regard.",{"type":3012,"content":3746},[3747],{"text":3748,"type":3021},"We think hypermedia APIs will be standard in the coming years, and we don’t want to be left behind. In fact, we’d like to lead the way and help our fellow developers learn about them through a great example we support. We don’t have it all figured out, but every day is a step toward the future.",{"type":3012,"content":3750},[3751],{"text":3752,"type":3021},"So far, the food of the future tastes good.",{"type":3023,"attrs":3754,"content":3755},{"level":3025},[3756],{"text":3757,"type":3021},"About FoxyCart",{"type":3012,"content":3759},[3760],{"text":3761,"type":3021,"marks":3762},"We empower developers, SaaS providers, and enterprise users with the best looking, most flexible, most powerful ecommerce platform. We do this through training, technology and excellent service. The FoxyCart experience is efficient for our target market, their clients and their customers.",[3763],{"type":3044},{"type":3009,"content":3765},[3766],{"type":3012,"content":3767},[3768],{"text":3769,"type":3021},"As you may know, we’ve been working really hard behind the scenes on a completely redesigned REST (or Hypermedia) API. We had a lot of debate on which hypermedia format to go with. (Side note: Our readers added some amazing comments on that post! Thank you!) Because some of our larger users still work exclusively […]",{"filename":3771,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fhypermedia-dog-food.png",[3773],{"name":2871,"created_at":3293,"published_at":3294,"updated_at":3295,"id":3296,"uuid":1798,"content":3774,"slug":3300,"full_slug":2870,"sort_by_date":2824,"position":3301,"tag_list":3775,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3303,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":3776,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},{"_uid":3298,"name":2871,"component":3104,"description":3299},[],[],"hypermedia-dog-food","blog\u002Fposts\u002Fhypermedia-dog-food",870,[],"dc589e6a-9a48-4adc-8562-0a9f6ecd9e27","2013-01-24T12:02:16.000Z",[],{"name":3785,"created_at":3786,"published_at":3003,"updated_at":3787,"id":3788,"uuid":2374,"content":3789,"slug":3955,"full_slug":3956,"sort_by_date":2824,"position":3957,"tag_list":3958,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":3959,"first_published_at":3960,"release_id":2824,"lang":2830,"path":2824,"alternates":3961,"default_full_slug":2824,"translated_slugs":2824},"Shout Out to FoxyCart Merchants We Patronize","2023-03-24T17:12:28.882Z","2023-03-24T17:20:39.933Z",64513,{"_uid":3790,"title":3785,"content":3791,"summary":3942,"component":2954,"thumbnail":3948,"categories":3950},"b36f92b8-3ec1-4d42-a8a8-9ecd87571770",{"type":3009,"content":3792},[3793,3797,3809,3819,3825,3859,3863,3868,3887,3907,3912,3929,3933,3938],{"type":3012,"content":3794},[3795],{"text":3796,"type":3021},"One of the comments we’ve heard a few times from FoxyCart developers goes something along the lines of…",{"type":3052,"content":3798},[3799],{"type":3012,"content":3800},[3801,3803,3807],{"text":3802,"type":3021},"I actually ",{"text":3804,"type":3021,"marks":3805},"like",[3806],{"type":3044},{"text":3808,"type":3021}," testing the FoxyCart checkout process because it’s so fast.",{"type":3012,"content":3810},[3811,3813,3817],{"text":3812,"type":3021},"On that note, we wanted to highlight a few FoxyCart merchants that we (either as a company or individual FoxyCart team members) have purchased from. Though we’ve done a ",{"text":3814,"type":3021,"marks":3815},"lot",[3816],{"type":3044},{"text":3818,"type":3021}," of test checkouts over the years, it’s actually really surprising to experience it with our real money. Kind of an interesting experience to see just how fast the checkout is at taking customers’ money (safely and securely, of course).",{"type":3023,"attrs":3820,"content":3822},{"level":3821},3,[3823],{"text":3824,"type":3021},"Twelve South",{"type":3012,"content":3826},[3827,3835,3837,3842,3844,3850,3852,3858],{"type":3015,"attrs":3828,"marks":3831},{"alt":3829,"src":3830,"title":3829},"Twelve South screenshot","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fshout-out-to-foxycart-merchants-we-patronize-1.png",[3832],{"type":3065,"attrs":3833},{"href":3834,"title":2824},"http:\u002F\u002Fwww.twelvesouth.com\u002F",{"text":3836,"type":3021},"If you’ve ever owned an Apple product or visited a gadget blog, odds are you’ve seen ",{"text":3838,"type":3021,"marks":3839},"Twelve South’s",[3840],{"type":3065,"attrs":3841},{"href":3834,"title":2824},{"text":3843,"type":3021}," amazing Apple accessories. Though a few of our team have various Twelve South products, I finally got one with the ",{"text":3845,"type":3021,"marks":3846},"BookBook for iPhone 5",[3847],{"type":3065,"attrs":3848},{"href":3849,"title":2824},"http:\u002F\u002Ftwelvesouth.com\u002Fproducts\u002Fbookbook_iphone5\u002F",{"text":3851,"type":3021},". I can’t fit as much as I did in my old wallet, but that’s not necessarily a bad thing as it’s forced me to be a little more organized to avoid ",{"text":3853,"type":3021,"marks":3854},"wallet bloat",[3855],{"type":3065,"attrs":3856},{"href":3857,"title":2824},"http:\u002F\u002Fwww.youtube.com\u002Fwatch?v=yoPf98i8A0g",{"text":3621,"type":3021},{"type":3012,"content":3860},[3861],{"text":3862,"type":3021},"Twelve South has a FoxyCart checkout as beautiful as their products, and we’re proud to serve them. (Also in case anybody remembers from ages ago, Twelve South’s first BookBook release actually brought them so much traffic they temporarily overwhelmed our servers, so they’ll always have a special place in our hearts for that 🙂",{"type":3023,"attrs":3864,"content":3865},{"level":3821},[3866],{"text":3867,"type":3021},"Alfred App",{"type":3012,"content":3869},[3870,3878,3880,3885],{"type":3015,"attrs":3871,"marks":3874},{"alt":3872,"src":3873,"title":3872},"Alfred screenshot","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fshout-out-to-foxycart-merchants-we-patronize-2.png",[3875],{"type":3065,"attrs":3876},{"href":3877,"title":2824},"http:\u002F\u002Fwww.alfredapp.com\u002F",{"text":3879,"type":3021},"I’m pretty sure everybody on our team with a Mac uses ",{"text":3881,"type":3021,"marks":3882},"Alfred",[3883],{"type":3065,"attrs":3884},{"href":3877,"title":2824},{"text":3886,"type":3021},", which is a brilliant utility along the lines of Quicksilver or LaunchBar. It’s difficult to express just how powerful Alfred can be for powerusers, but suffice to say it’s the first app I install when setting up a new Mac, and I’m honestly not sure what I’d do without the clipboard history functionality. So, so good.",{"type":3012,"content":3888},[3889,3891,3897,3899,3905],{"text":3890,"type":3021},"Andrew at Alfred has set up a very nice checkout customization, but also has done a custom licensing server relying on FoxyCart’s ",{"text":3892,"type":3021,"marks":3893},"API",[3894],{"type":3065,"attrs":3895},{"href":3896,"title":2824},"http:\u002F\u002Fwww.foxycart.com\u002Ffeatures\u002Ffeature\u002Fintegration\u002Fapi",{"text":3898,"type":3021}," and ",{"text":3900,"type":3021,"marks":3901},"webhooks",[3902],{"type":3065,"attrs":3903},{"href":3904,"title":2824},"http:\u002F\u002Fwww.foxycart.com\u002Ffeatures\u002Ffeature\u002Fintegration\u002Fdatafeeds",{"text":3906,"type":3021}," to handle the sale of the Powerpack upgrade. If you’re a Mac user, grab Alfred now (for free) and give it a go.",{"type":3023,"attrs":3908,"content":3909},{"level":3821},[3910],{"text":3911,"type":3021},"Baltrakon",{"type":3012,"content":3913},[3914,3922,3924,3928],{"type":3015,"attrs":3915,"marks":3918},{"alt":3916,"src":3917,"title":3916},"Baltrakon screenshot","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fshout-out-to-foxycart-merchants-we-patronize-3.png",[3919],{"type":3065,"attrs":3920},{"href":3921,"title":2824},"http:\u002F\u002Fbaltrakon.com\u002Fen\u002F",{"text":3923,"type":3021},"T-shirts. Comfy, comfy t-shirts with designs that almost always draw amused comments. If we ever had a FoxyCart retail store, I’d lobby hard for the official uniform shirts to be done by ",{"text":3911,"type":3021,"marks":3925},[3926],{"type":3065,"attrs":3927},{"href":3921,"title":2824},{"text":3621,"type":3021},{"type":3012,"content":3930},[3931],{"text":3932,"type":3021},"Though their integration is relatively straightforward, they have two separate FoxyCart stores, one to handle English and one to handle French, so that’s a nice touch to better serve their target market.",{"type":3023,"attrs":3934,"content":3935},{"level":3025},[3936],{"text":3937,"type":3021},"What about you?",{"type":3012,"content":3939},[3940],{"text":3941,"type":3021},"As web developers we often build sites for companies we’re actually really into. If you’ve got an example of a site you’ve done that you actually buy from, let us know in the comments. What was your favorite part of the build, and what’s your favorite part as a customer?",{"type":3009,"content":3943},[3944],{"type":3012,"content":3945},[3946],{"text":3947,"type":3021},"One of the comments we’ve heard a few times from FoxyCart developers goes something along the lines of… I actually like testing the FoxyCart checkout process because it’s so fast. On that note, we wanted to highlight a few FoxyCart merchants that we (either as a company or individual FoxyCart team members) have purchased from. […]",{"filename":3949,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fshout-out-to-foxycart-merchants-we-patronize.png",[3951],{"name":2871,"created_at":3293,"published_at":3294,"updated_at":3295,"id":3296,"uuid":1798,"content":3952,"slug":3300,"full_slug":2870,"sort_by_date":2824,"position":3301,"tag_list":3953,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3303,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":3954,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},{"_uid":3298,"name":2871,"component":3104,"description":3299},[],[],"shout-out-to-foxycart-merchants-we-patronize","blog\u002Fposts\u002Fshout-out-to-foxycart-merchants-we-patronize",1600,[],"47590b3d-159a-4e78-a424-64ad285203ba","2013-01-10T15:17:57.000Z",[],{"name":3963,"created_at":3964,"published_at":3003,"updated_at":3965,"id":3966,"uuid":2491,"content":3967,"slug":4193,"full_slug":4194,"sort_by_date":2824,"position":4195,"tag_list":4196,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":4197,"first_published_at":4198,"release_id":2824,"lang":2830,"path":2824,"alternates":4199,"default_full_slug":2824,"translated_slugs":2824},"Using product reviews for market research","2023-03-24T17:12:29.619Z","2023-03-24T17:20:26.928Z",64514,{"_uid":3968,"title":3963,"content":3969,"summary":4176,"component":2954,"thumbnail":4182,"categories":4184},"f7c3a4c3-f4e9-4d57-a85c-c912005d7537",{"type":3009,"content":3970},[3971,3986,4002,4006,4011,4023,4035,4039,4044,4056,4074,4078,4084,4088,4092,4125,4130,4134,4153,4169],{"type":3012,"content":3972},[3973,3975,3978,3980,3984],{"text":3974,"type":3021},"Over the many years we’ve spent building FoxyCart, we’ve received a ",{"text":3814,"type":3021,"marks":3976},[3977],{"type":3044},{"text":3979,"type":3021}," of feedback by email and our forum, but not nearly as many public reviews on others’ blogs and sites. Maybe it’s the relative infrequency of “real” reviews (as opposed to the directory sites that just scrape our site content), but reading reviews by our users is full of nervous excitement. It’s not quite so much, “Did they like us?” as much as it’s, “Did they ",{"text":3981,"type":3021,"marks":3982},"understand",[3983],{"type":3044},{"text":3985,"type":3021}," us?”",{"type":3012,"content":3987},[3988,3990,3994,3996,4000],{"text":3989,"type":3021},"Our new website has made noticeable improvements to metrics that matter to us, but one thing analytics can’t show is whether it’s communicating what FoxyCart is, ",{"text":3991,"type":3021,"marks":3992},"why",[3993],{"type":3044},{"text":3995,"type":3021}," it is that way, and how it’s ",{"text":3997,"type":3021,"marks":3998},"different",[3999],{"type":3044},{"text":4001,"type":3021},". Luckily, reviews can provide valuable insight there, as they provide a really deep view of a single user’s understanding. From the review we can look at our branding and messaging and see whether or not we’re on target. (At least, that’s our belief right now. We could always be wrong 🙂",{"type":3012,"content":4003},[4004],{"text":4005,"type":3021},"So with that said, we wanted to highlight two recent reviews. Both are positive, but we can assure you we’d include a negative review (and what we learned from it) if one was available.",{"type":3023,"attrs":4007,"content":4008},{"level":3821},[4009],{"text":4010,"type":3021},"Review 1: “A Unique Approach to Shopping Cart Software”",{"type":3012,"content":4012},[4013,4015,4021],{"text":4014,"type":3021},"David Goodale at ",{"text":4016,"type":3021,"marks":4017},"Merchant Accounts.ca",[4018],{"type":3065,"attrs":4019},{"href":4020,"title":2824},"http:\u002F\u002Fwww.merchant-accounts.ca\u002F",{"text":4022,"type":3021}," wrote what might be the most in-depth exploration of FoxyCart we’ve seen, and validated not only some of our new website’s messaging, but also some language we toyed with but haven’t (yet) used. Things like “not the kitchen sink”, “by developers for developers”, and even the “right tool for the job” idea.",{"type":3012,"content":4024},[4025,4027,4033],{"text":4026,"type":3021},"David also points out that “FoxyCart is the most SEO friendly type of cart possible – to the right user.” This is a sentiment echoed by guest blogger Patrick Pitman ",{"text":4028,"type":3021,"marks":4029},"in a recent blog post",[4030],{"type":3065,"attrs":4031},{"href":4032,"title":2824},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fthrow-off-the-plague-of-pci-when-choosing-a-website-platform\u002F",{"text":4034,"type":3021},", and makes us think that perhaps we should add a feature page about SEO. It’s true that FoxyCart doesn’t really “do” anything as far as SEO is concerned, but in some ways that’s better than a poor attempt. (And even if it’s well done, optimized pages is only a small fraction of the battle.) Our “lack” of SEO is also listed on at least one competitor’s website comparing them to FoxyCart, as though by our failure to mention SEO we by default get the big red “X” instead of the pretty green checkmark that they gave themselves 🙂",{"type":3012,"content":4036},[4037],{"text":4038,"type":3021},"(Off topic, but if you’re looking for a merchant account in Canada, we’ve found David to be extremely helpful and more knowledgeable than the vast majority of merchant account reps.)",{"type":3023,"attrs":4040,"content":4041},{"level":3821},[4042],{"text":4043,"type":3021},"Review 2: “FoxyCart E-Commerce Software–An Initial Review”",{"type":3012,"content":4045},[4046,4048,4054],{"text":4047,"type":3021},"Like David’s review, ",{"text":4049,"type":3021,"marks":4050},"Kevin Webster’s FoxyCart review",[4051],{"type":3065,"attrs":4052},{"href":4053,"title":2824},"http:\u002F\u002Fkevinwebster.us\u002Ffoxycart-review\u002F",{"text":4055,"type":3021}," did include some ideas and language we’ve used before, but not always in the way we’ve used it. For example, Kevin calls us “e-commerce software” and draws a distinction between “shopping carts”. He also has a heavy emphasis on FoxyCart as an API-driven service, calling it a “checkout and payment API”.",{"type":3012,"content":4057},[4058,4060,4064,4066,4072],{"text":4059,"type":3021},"This is really interesting to us because we’ve spent ",{"text":4061,"type":3021,"marks":4062},"considerable",[4063],{"type":3044},{"text":4065,"type":3021}," time over the years discussing the distinctions. With the new API (fully RESTful + Hypermedia, aka. ",{"text":4067,"type":3021,"marks":4068},"HATEOAS",[4069],{"type":3065,"attrs":4070},{"href":4071,"title":2824},"http:\u002F\u002Fen.wikipedia.org\u002Fwiki\u002FHATEOAS",{"text":4073,"type":3021},"; email us if you’d like a sneak peek) we are moving towards positioning FoxyCart as an “ecommerce platform” and “ecommerce API”, so Kevin’s language is encouraging.",{"type":3012,"content":4075},[4076],{"text":4077,"type":3021},"Kevin also asks a question we get more than we’d like:",{"type":3052,"content":4079},[4080],{"type":3012,"content":4081},[4082],{"text":4083,"type":3021},"So What Am I Paying For Exactly",{"type":3012,"content":4085},[4086],{"text":4087,"type":3021},"Every time we get asked this question (usually by phone), it makes us think we’re doing a horrible job communicating our value. Kevin answers his own question, but the fact that he asks it confirms to us that we may need to more explicitly address that question.",{"type":3012,"content":4089},[4090],{"text":4091,"type":3021},"We also really like the way he closed his review:",{"type":3052,"content":4093},[4094,4098],{"type":3012,"content":4095},[4096],{"text":4097,"type":3021},"I recommend FoxyCart to developers if at least 3 of the following are true:",{"type":3358,"attrs":4099,"content":4100},{"tight":2700},[4101,4107,4113,4119],{"type":3362,"content":4102},[4103],{"type":3012,"content":4104},[4105],{"text":4106,"type":3021},"You like kicking ass.",{"type":3362,"content":4108},[4109],{"type":3012,"content":4110},[4111],{"text":4112,"type":3021},"You like taking names.",{"type":3362,"content":4114},[4115],{"type":3012,"content":4116},[4117],{"text":4118,"type":3021},"You like to be cutting edge.",{"type":3362,"content":4120},[4121],{"type":3012,"content":4122},[4123],{"text":4124,"type":3021},"You want to wow people.",{"type":3023,"attrs":4126,"content":4127},{"level":3025},[4128],{"text":4129,"type":3021},"Why do reviews matter? It’s the honest feedback!",{"type":3012,"content":4131},[4132],{"text":4133,"type":3021},"We’ve been approached by many web design and development blogs offering a review of FoxyCart in exchange for money or advertising. We also see a lot of affiliate marketing with (what I consider to be) fake reviews designed to be copy\u002Fpasted into multiple sites. We’ve never done anything like this, largely because I consider our target market (web developers) to be smarter than that.",{"type":3012,"content":4135},[4136,4138,4142,4147,4151],{"text":4137,"type":3021},"But it’s also because ",{"text":4139,"type":3021,"marks":4140},"product reviews are ",[4141],{"type":3251},{"text":4143,"type":3021,"marks":4144},"far",[4145,4146],{"type":3044},{"type":3251},{"text":4148,"type":3021,"marks":4149}," more important than inbound links",[4150],{"type":3251},{"text":4152,"type":3021}," for SEO, or for confirming to other potential buyers that your service doesn’t suck. Reviews are most useful for learning from your most important asset: your users (or customers). Is your messaging on target? Are they using fundamentally different language and concepts to describe the product? Are they even in the target market you thought you were going after? Are they getting different benefits out of your service than you thought were important?",{"type":3012,"content":4154},[4155,4157,4161,4163,4167],{"text":4156,"type":3021},"If they are, fantastic! If they aren’t, there’s a tremendous amount to learn even from a bad review. (Indeed, in our experience most of the negative feedback we receive are because we didn’t do a good enough job ",{"text":4158,"type":3021,"marks":4159},"discouraging",[4160],{"type":3044},{"text":4162,"type":3021}," users in target markets we know we’re not a fit for. We’d rather not have a signup than have the ",{"text":4164,"type":3021,"marks":4165},"wrong",[4166],{"type":3044},{"text":4168,"type":3021}," signup. Though I suppose we could be crazy in that preference.)",{"type":3012,"content":4170},[4171,4174],{"text":3937,"type":3021,"marks":4172},[4173],{"type":3251},{"text":4175,"type":3021}," Whether they’re reviews on blogs or Twitter or Facebook or Google+, or on your site’s internal 5-star+comment review system, or Amazon, how do you handle reviews? What’s been useful to you? Not selling a tangible product we’re certainly not the authority in product reviews, and we’d love to learn from you.",{"type":3009,"content":4177},[4178],{"type":3012,"content":4179},[4180],{"text":4181,"type":3021},"Over the many years we’ve spent building FoxyCart, we’ve received a lot of feedback by email and our forum, but not nearly as many public reviews on others’ blogs and sites. Maybe it’s the relative infrequency of “real” reviews (as opposed to the directory sites that just scrape our site content), but reading reviews by our […]",{"filename":4183,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fusing-product-reviews-for-market-research.png",[4185,4189],{"name":2854,"created_at":3099,"published_at":3003,"updated_at":3100,"id":3101,"uuid":1792,"content":4186,"slug":3106,"full_slug":2853,"sort_by_date":2824,"position":3107,"tag_list":4187,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3110,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":4188,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},{"_uid":3103,"name":2854,"component":3104,"description":3105},[],[],{"name":2865,"created_at":3114,"published_at":3003,"updated_at":3115,"id":3116,"uuid":1804,"content":4190,"slug":3120,"full_slug":2864,"sort_by_date":2824,"position":2825,"tag_list":4191,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3122,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":4192,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},{"_uid":3118,"name":2865,"component":3104,"description":3119},[],[],"using-product-reviews-for-market-research","blog\u002Fposts\u002Fusing-product-reviews-for-market-research",1990,[],"e654e25e-a97d-4659-8562-46dcdc93455c","2012-10-09T16:40:00.000Z",[],{"name":4201,"created_at":4202,"published_at":3003,"updated_at":4203,"id":4204,"uuid":2317,"content":4205,"slug":4398,"full_slug":4399,"sort_by_date":2824,"position":4400,"tag_list":4401,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":4402,"first_published_at":4403,"release_id":2824,"lang":2830,"path":2824,"alternates":4404,"default_full_slug":2824,"translated_slugs":2824},"Postmortem: Failing Over to our Backup Environment","2023-03-24T17:12:30.364Z","2023-03-24T17:20:46.342Z",64515,{"_uid":4206,"title":4201,"content":4207,"summary":4385,"component":2954,"thumbnail":4391,"categories":4393},"977a2ad4-7ed1-4f93-8576-acaa9515a00b",{"type":3009,"content":4208},[4209,4232,4237,4241,4252,4256,4260,4265,4282,4286,4291,4312,4316,4324,4332,4337,4341,4362,4366,4370,4374],{"type":3012,"content":4210},[4211,4215,4217,4223,4224,4230],{"type":3015,"attrs":4212},{"alt":4213,"src":4214,"title":4213},"Fire cabinet servers","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fpostmortem-failing-over-to-our-backup-environment-1.png",{"text":4216,"type":3021},"If you’ve been watching our ",{"text":4218,"type":3021,"marks":4219},"Twitter",[4220],{"type":3065,"attrs":4221},{"href":4222,"title":2824},"https:\u002F\u002Ftwitter.com\u002Ffoxycart",{"text":3898,"type":3021},{"text":4225,"type":3021,"marks":4226},"status page",[4227],{"type":3065,"attrs":4228},{"href":4229,"title":2824},"http:\u002F\u002Fstatus.foxycart.com\u002F",{"text":4231,"type":3021}," you’ll see that we’ve had major server issues over the last two days. As a FoxyCart store, you deserve a full and candid explanation of the downtime, we want to tell you what measures we’ve taken to ensure that your store stays up and running.",{"type":3023,"attrs":4233,"content":4234},{"level":3025},[4235],{"text":4236,"type":3021},"Timeline",{"type":3012,"content":4238},[4239],{"text":4240,"type":3021},"On the afternoon of Wednesday, 3 October 2012, our monitoring systems notified us that our primary application server in our Dallas datacenter went offline. After confirming that the server was not responding, we called our host company’s support, and learned that an unexplained virtual disk configuration change had caused the issue, and that they were scrambling to repair it.",{"type":3012,"content":4242},[4243,4245,4250],{"text":4244,"type":3021},"At this point, our DNS failover had already taken over (which happens automatically as soon as a major issue is detected), so any customers would have seen an “Our eCommerce functionality is currently down for maintenance” message. FoxyCart store admins were redirected to ",{"text":4246,"type":3021,"marks":4247},"status.foxycart.com",[4248],{"type":3065,"attrs":4249},{"href":4229,"title":2824},{"text":4251,"type":3021},", where we posted updates about the issue.",{"type":3012,"content":4253},[4254],{"text":4255,"type":3021},"According to the hosting company, the server had automatically restarted after the initial error, however, due a configuration issue, the server would not successfully boot.",{"type":3012,"content":4257},[4258],{"text":4259,"type":3021},"At this point, we were very concerned about our ability to quickly get FoxyCart up and running again on the Dallas hardware. Brett, Luke, and I called an immediate conference to discuss our options. After confirmation from the hosting company that this issue could not be resolved as quickly as we needed to, we were left with one option: fail over to our backup environment.",{"type":3023,"attrs":4261,"content":4262},{"level":3821},[4263],{"text":4264,"type":3021},"The good things, at this point:",{"type":4266,"attrs":4267,"content":4269},"ordered_list",{"order":4268,"tight":2700},1,[4270,4276],{"type":3362,"content":4271},[4272],{"type":3012,"content":4273},[4274],{"text":4275,"type":3021},"We had a backup full application environment (web server, database server, firewall, web application firewall, etc.) running in Arizona, and our database contents had already been replicating from the Texas environment.",{"type":3362,"content":4277},[4278],{"type":3012,"content":4279},[4280],{"text":4281,"type":3021},"I was working on testing our Arizona datacenter, with the plan to fail over to it within the next two weeks in order to perform much needed upgrades on our Dallas hardware.",{"type":3012,"content":4283},[4284],{"text":4285,"type":3021},"Given those two things, we were able to fail over to the new servers and get FoxyCart customers once again selling in less than an hour.",{"type":3023,"attrs":4287,"content":4288},{"level":3821},[4289],{"text":4290,"type":3021},"The bad:",{"type":3358,"attrs":4292,"content":4293},{"tight":2700},[4294,4300,4306],{"type":3362,"content":4295},[4296],{"type":3012,"content":4297},[4298],{"text":4299,"type":3021},"Dragons, as in “here be dragons.” We had to move really fast without the luxury of full testing.",{"type":3362,"content":4301},[4302],{"type":3012,"content":4303},[4304],{"text":4305,"type":3021},"We had definite issues on the Arizona servers that we hadn’t yet tested for. Subscriptions ran about 8 hours late. Sporadic and random application errors from the moment we switched traffic to failover (largely due to a faulty switch between the web and db servers). Sessions were running for a while from Redis at the Dallas datacenter, which slowed the site down. Non-English locales weren’t compiled properly, causing errors for some non-English stores.",{"type":3362,"content":4307},[4308],{"type":3012,"content":4309},[4310],{"text":4311,"type":3021},"Various other small issues that we worked out over the course of the next day.",{"type":3012,"content":4313},[4314],{"text":4315,"type":3021},"I am immensely proud that we were able to get our systems up and going again as quickly as we could, and without having a full and complete plan. We really came together in the heat of the moment. While we did have issues, we kept working on them and were able to quickly sort them out.",{"type":3012,"content":4317},[4318,4322],{"text":4319,"type":3021,"marks":4320},"What we did right:",[4321],{"type":3251},{"text":4323,"type":3021}," We had a failover system in the first place. It wasn’t 100%, but it was ready enough that we were able to get things moved and operational. Our hosting company brought Dallas back online about an hour after its initial failure, at which point we were already up and running. We have extensive monitoring on both our primary and failover environments which helped us make sure the new systems were every bit as good as the old.",{"type":3012,"content":4325},[4326,4330],{"text":4327,"type":3021,"marks":4328},"What we did wrong:",[4329],{"type":3251},{"text":4331,"type":3021}," We hadn’t finished getting our failover system ready before the downtime. We hate downtime, and we knew that we had a single-point of failure in our Dallas DC, but we were working on getting the backup environment ready in addition to getting other things done. What should have happened was that we’d focused solely on getting our failover system “DONE” and ready to handle a takeover.",{"type":3023,"attrs":4333,"content":4334},{"level":3025},[4335],{"text":4336,"type":3021},"Conclusion, with Unexpected Silver Lining",{"type":3012,"content":4338},[4339],{"text":4340,"type":3021},"As your ecommerce provider, we want to provide you with the best service, which means a service that stays up and handles problems quickly. While we did handle this downtime, we could have done better. To that end, we’re making these things our top infrastructure priorities:",{"type":4266,"attrs":4342,"content":4343},{"order":4268,"tight":2700},[4344,4350,4356],{"type":3362,"content":4345},[4346],{"type":3012,"content":4347},[4348],{"text":4349,"type":3021},"Upgrades to our Dallas infrastructure",{"type":3362,"content":4351},[4352],{"type":3012,"content":4353},[4354],{"text":4355,"type":3021},"Complete tests to validate that the failover and primary environments are identical.",{"type":3362,"content":4357},[4358],{"type":3012,"content":4359},[4360],{"text":4361,"type":3021},"A complete and fully tested plan for failing over and failing back between our data centers.",{"type":3012,"content":4363},[4364],{"text":4365,"type":3021},"We will let you know as we complete these items. It’s important to us that you know what’s happening “behind the scenes” so that you can know your store is in good hands.",{"type":3012,"content":4367},[4368],{"text":4369,"type":3021},"As a result of moving to our newer Arizona servers we were able to upgrade the RAM and CPU of our application and database servers. We had already planned to do this, and seized the opportunity to beef up our servers’ specs. Where we had seen some slowdowns on the old hardware, the new systems are amazingly fast, handling all of the same traffic without breaking a sweat. I’ve never seen a more responsive FoxyCart.",{"type":3012,"content":4371},[4372],{"text":4373,"type":3021},"Thank you for being a FoxyCart customer, we appreciate you, and we’re glad to have you on board as we grow and make these exciting changes.",{"type":3012,"content":4375},[4376,4378,4380,4382,4383],{"text":4377,"type":3021},"Regards,",{"type":4379},"hard_break",{"text":4381,"type":3021},"Fred Alger",{"type":4379},{"text":4384,"type":3021},"IT Director, FoxyCart",{"type":3009,"content":4386},[4387],{"type":3012,"content":4388},[4389],{"text":4390,"type":3021},"If you’ve been watching our Twitter and status page you’ll see that we’ve had major server issues over the last two days. As a FoxyCart store, you deserve a full and candid explanation of the downtime, we want to tell you what measures we’ve taken to ensure that your store stays up and running. Timeline […]",{"filename":4392,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fpostmortem-failing-over-to-our-backup-environment.png",[4394],{"name":2871,"created_at":3293,"published_at":3294,"updated_at":3295,"id":3296,"uuid":1798,"content":4395,"slug":3300,"full_slug":2870,"sort_by_date":2824,"position":3301,"tag_list":4396,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3303,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":4397,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},{"_uid":3298,"name":2871,"component":3104,"description":3299},[],[],"postmortem-failing-over-to-our-backup-environment","blog\u002Fposts\u002Fpostmortem-failing-over-to-our-backup-environment",1410,[],"71a974c4-8c7f-430d-8250-a4a107fe214f","2012-10-07T01:55:00.000Z",[],{"name":4406,"created_at":4407,"published_at":3003,"updated_at":4408,"id":4409,"uuid":2431,"content":4410,"slug":4705,"full_slug":4706,"sort_by_date":2824,"position":4707,"tag_list":4708,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":4709,"first_published_at":4710,"release_id":2824,"lang":2830,"path":2824,"alternates":4711,"default_full_slug":2824,"translated_slugs":2824},"The Hypermedia Debate","2023-03-24T17:12:31.147Z","2023-03-24T17:20:33.589Z",64516,{"_uid":4411,"title":4406,"content":4412,"summary":4692,"component":2954,"thumbnail":4698,"categories":4700},"608a3c02-12e8-4f6b-b703-4a692b53ef56",{"type":3009,"content":4413},[4414,4418,4424,4429,4448,4452,4456,4461,4465,4476,4481,4532,4569,4581,4585,4590,4594,4639,4644,4678,4688],{"type":3012,"content":4415},[4416],{"text":4417,"type":3021},"We’re currently developing a REST API and we’d like to open up the process for your feedback.",{"type":3012,"content":4419},[4420],{"type":3015,"attrs":4421},{"alt":4422,"src":4423,"title":2824},"Sharks with frickin' laser beams.","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fthe-hypermedia-debate-1.png",{"type":3023,"attrs":4425,"content":4426},{"level":3025},[4427],{"text":4428,"type":3021},"The More You Know…",{"type":3012,"content":4430},[4431,4433,4438,4440,4446],{"text":4432,"type":3021},"When we first started learning about the ",{"text":4434,"type":3021,"marks":4435},"REST + Hypermedia",[4436],{"type":3065,"attrs":4437},{"href":4071,"title":2824},{"text":4439,"type":3021}," (HATEOAS) style of software architecture, it became apparent how much we didn’t know. Hours (then days, then weeks and months) were ",{"text":4441,"type":3021,"marks":4442},"spent reading",[4443],{"type":3065,"attrs":4444},{"href":4445,"title":2824},"http:\u002F\u002Fbestoked.blogspot.com\u002F2012\u002F02\u002Frestful-resources-required-reading.html",{"text":4447,"type":3021}," Fielding’s work, consuming blog posts, participating in Google Groups, watching webinars, and hunting for conference videos. Endless dialog ensued. We began to understand generic media types aren’t very helpful (what does “application\u002Fjson” or “application\u002Fxml” really tell us about the resource the client needs to consume other than how to parse it?). We learned about a standard for vendor specific media types (such as vnd.foxycart.com.store+json). We further discovered various methods for versioning those media types so they could be completely defined and yet change over time without breaking existing clients (and thus we have vnd.foxycart.com.store+json;version=1).",{"type":3012,"content":4449},[4450],{"text":4451,"type":3021},"We liked JSON but realized there was no standard for how to represent hypermedia. XML has Atom links, which most people seem to favor, but JSON was still in flux. The two main contenders at the time appeared to be Collection+JSON and HAL. We almost decided to ditch a vendor specific media types in favor of these, but were confused how the client would know what they were getting back, other than a data payload stuffed inside a known hypermedia-ready envelope.",{"type":3012,"content":4453},[4454],{"text":4455,"type":3021},"There was no single API someone could point to and tell us, “Do it like that. That’s a perfect REST API.”",{"type":3023,"attrs":4457,"content":4458},{"level":3025},[4459],{"text":4460,"type":3021},"Choosing a Standard",{"type":3012,"content":4462},[4463],{"text":4464,"type":3021},"After about two months of research, learning all we could, we finally decided to go build something. As Wikipedia says, “there is no ‘official’ standard for RESTful web services. This is because REST is an architectural style, unlike SOAP, which is a protocol. Even though REST is not a standard, a RESTful implementation such as the Web can use standards like HTTP, URI, XML, etc.” Now the question becomes, what standards should our API use?",{"type":3012,"content":4466},[4467,4469,4475],{"text":4468,"type":3021},"We decided to go with HAL’s hypermedia format because we liked the ability to jump right to the intended link via _links.{rel}.href where {rel} is the link relation you’re looking for. We pulled back from the research and got busy building out resources. Months and months of development, writing new end points and test cases for them all. We were just about done when along came ",{"text":4470,"type":3021,"marks":4471},"RESTfest, 2012",[4472],{"type":3065,"attrs":4473},{"href":4474,"title":2824},"http:\u002F\u002Fwww.restfest.org\u002F",{"text":3621,"type":3021},{"type":3023,"attrs":4477,"content":4478},{"level":3025},[4479],{"text":4480,"type":3021},"Rethinking Everything",{"type":3012,"content":4482},[4483,4485,4491,4493,4499,4501,4507,4509,4515,4516,4522,4524,4530],{"text":4484,"type":3021},"What an awesome experience! It was great to hang out with guys like ",{"text":4486,"type":3021,"marks":4487},"Mike Amundsen",[4488],{"type":3065,"attrs":4489},{"href":4490,"title":2824},"https:\u002F\u002Ftwitter.com\u002Fmamund",{"text":4492,"type":3021},", the author of O’Reilly’s “",{"text":4494,"type":3021,"marks":4495},"Building Hypermedia APIs with HTML5 and Node",[4496],{"type":3065,"attrs":4497},{"href":4498,"title":2824},"http:\u002F\u002Fwww.amazon.com\u002FBuilding-Hypermedia-APIs-HTML5-Node\u002Fdp\u002F1449306578",{"text":4500,"type":3021},"” and the creator of Collection+JSON. To play ",{"text":4502,"type":3021,"marks":4503},"Cosmic Encounter",[4504],{"type":3065,"attrs":4505},{"href":4506,"title":2824},"http:\u002F\u002Fen.wikipedia.org\u002Fwiki\u002FCosmic_Encounter",{"text":4508,"type":3021}," with ",{"text":4510,"type":3021,"marks":4511},"Leonard Richardson",[4512],{"type":3065,"attrs":4513},{"href":4514,"title":2824},"https:\u002F\u002Ftwitter.com\u002Fleonardr",{"text":4492,"type":3021},{"text":4517,"type":3021,"marks":4518},"RESTful Web Services",[4519],{"type":3065,"attrs":4520},{"href":4521,"title":2824},"http:\u002F\u002Fwww.amazon.com\u002FRestful-Web-Services-Leonard-Richardson\u002Fdp\u002F0596529260",{"text":4523,"type":3021},"” and well known for what’s being called the ",{"text":4525,"type":3021,"marks":4526},"Richardson Maturity Model",[4527],{"type":3065,"attrs":4528},{"href":4529,"title":2824},"http:\u002F\u002Fmartinfowler.com\u002Farticles\u002FrichardsonMaturityModel.html",{"text":4531,"type":3021}," for REST. The whole event was jam packed with me (Luke) asking questions of these industry leaders about the approach we’ve taken and what the best practices are.",{"type":3012,"content":4533},[4534,4540,4542,4547,4549,4553,4555,4559,4561,4567],{"text":4535,"type":3021,"marks":4536},"Stu Charlton",[4537],{"type":3065,"attrs":4538},{"href":4539,"title":2824},"https:\u002F\u002Ftwitter.com\u002Fsvrc",{"text":4541,"type":3021},", the keynote speaker, spent some time helping me realize we could go with a more generic media type such as ",{"text":3583,"type":3021,"marks":4543},[4544],{"type":3065,"attrs":4545},{"href":4546,"title":2824},"http:\u002F\u002Famundsen.com\u002Fmedia-types\u002Fcollection\u002Fexamples\u002F",{"text":4548,"type":3021},", ",{"text":3567,"type":3021,"marks":4550},[4551],{"type":3065,"attrs":4552},{"href":3571,"title":2824},{"text":4554,"type":3021}," or ",{"text":3575,"type":3021,"marks":4556},[4557],{"type":3065,"attrs":4558},{"href":3579,"title":2824},{"text":4560,"type":3021}," (",{"text":4562,"type":3021,"marks":4563},"Kevin Swiber",[4564],{"type":3065,"attrs":4565},{"href":4566,"title":2824},"https:\u002F\u002Ftwitter.com\u002Fkevinswiber",{"text":4568,"type":3021},", Siren’s creator was there also), if we use the custom link relation as the point of clarity. Client developers will already have to read our documentation to understand our custom link relations and code against them. If they know what to expect back from a https:\u002F\u002Fapi.foxycart.com\u002Frels\u002Fstore relation, then why would we need to clarify it further with a vnd.foxycart.com.store+json media type? This seemed to be the “Ah Ha!” moment I was looking for.",{"type":3012,"content":4570},[4571,4573,4579],{"text":4572,"type":3021},"I left the conference feeling confident about ditching our “media type for every resource” approach and going with one of the leading JSON-based formats. But then I started having some conversations in #rest on irc.freenode.net and was further challenged in my thinking. HTML, as a standard, had a very specific problem domain (the WWW). HAL, Collection, etc… are they too generic to be very useful? I started thinking about proposing our own media type for ecommerce. Building off of existing work like ",{"text":4574,"type":3021,"marks":4575},"GoodRelations",[4576],{"type":3065,"attrs":4577},{"href":4578,"title":2824},"http:\u002F\u002Fwww.heppnetz.de\u002Fontologies\u002Fgoodrelations\u002Fv1.html",{"text":4580,"type":3021},", the idea would be to pave the way for interoperability between commerce systems. Let developers build clients that would work with multiple shopping cart APIs (at last count, programmable web listed 71, though, to be fair, many of them are gateway APIs, not shopping carts).",{"type":3012,"content":4582},[4583],{"text":4584,"type":3021},"That got me really excited about doing things right and setting us up as a thought leader in the industry. We have thousands of stores looking to us already for guidance and structure as it pertains to ecommerce and the model we have has served them well. Who’s to say we shouldn’t be the ones to develop and propose a standard?",{"type":3023,"attrs":4586,"content":4587},{"level":3821},[4588],{"text":4589,"type":3021},"The options:",{"type":3012,"content":4591},[4592],{"text":4593,"type":3021},"So that’s where we are now. Here are the options before us:",{"type":4266,"attrs":4595,"content":4596},{"order":4268,"tight":2700},[4597,4603,4627,4633],{"type":3362,"content":4598},[4599],{"type":3012,"content":4600},[4601],{"text":4602,"type":3021},"Continue as we have been and launch with a custom vendor media type for every single resource and collection of resources in our system.",{"type":3362,"content":4604},[4605],{"type":3012,"content":4606},[4607,4609,4613,4615,4619,4621,4625],{"text":4608,"type":3021},"Go with something generic like ",{"text":3583,"type":3021,"marks":4610},[4611],{"type":3065,"attrs":4612},{"href":4546,"title":2824},{"text":4614,"type":3021},", ",{"text":3567,"type":3021,"marks":4616},[4617],{"type":3065,"attrs":4618},{"href":3571,"title":2824},{"text":4620,"type":3021}," or ",{"text":3575,"type":3021,"marks":4622},[4623],{"type":3065,"attrs":4624},{"href":3579,"title":2824},{"text":4626,"type":3021}," while potentially ditching XML all together or standardizing on AtomPUB with our own defined namespaces. Tell people to code against the rel’s and read the documentation as needed.",{"type":3362,"content":4628},[4629],{"type":3012,"content":4630},[4631],{"text":4632,"type":3021},"Go with a single vendor specific media type like vnd.foxycart.com+json that covers and defines all of our collections and resources along with some form of JSON hypermedia people like.",{"type":3362,"content":4634},[4635],{"type":3012,"content":4636},[4637],{"text":4638,"type":3021},"Propose an entirely new standard such as application\u002Fecommerce and go through the process of registering that media type.",{"type":3023,"attrs":4640,"content":4641},{"level":3821},[4642],{"text":4643,"type":3021},"And the challenges (by number, above):",{"type":4266,"attrs":4645,"content":4646},{"order":4268,"tight":2700},[4647,4653,4666,4672],{"type":3362,"content":4648},[4649],{"type":3012,"content":4650},[4651],{"text":4652,"type":3021},"I’ve already been told by a lot of people this is kind of a stupid way to go. Granted, some smart people out there like GitHub have done this, but it may not add value to the ecosystem. My thought is we could, eventually, compare and contrast our super-specific vendor media types with other ecommerce organizations and, hopefully, move toward a standard. Some day. Eventually. Yeah. You’re right. It’s a long shot.",{"type":3362,"content":4654},[4655],{"type":3012,"content":4656},[4657,4659,4664],{"text":4658,"type":3021},"This sounds good, but what about when we want to change things? If I code to ",{"text":4660,"type":3021,"marks":4661},"https:\u002F\u002Fapi.foxycart.com\u002Frels\u002Fstore",[4662],{"type":3065,"attrs":4663},{"href":4660,"title":2824},{"text":4665,"type":3021}," and I expect a very specific data payload back, what happens when we add a new store property? Ideally, clients can adjust to additive changes, but what if we have to make a breaking change such as moving something to a sub resource? Would this require an API-wide version change? Also, which one should we go with? They all have things I like, but they are all slightly different (especially in regards to their hypermedia format). I like how Siren attempts to conform to the existing Web Linking RFC rules, but Siren appears to be a little newer than the others. Who’s to say what will come out next month?",{"type":3362,"content":4667},[4668],{"type":3012,"content":4669},[4670],{"text":4671,"type":3021},"This has the same concern as #2 regarding introducing new changes… it also may not help the developer code things. If there’s just a sea of resources, collections and attributes that can be stuffed into one gigantic media type from stores to users to transactions to products to coupons to subscriptions… will that just be messy?",{"type":3362,"content":4673},[4674],{"type":3012,"content":4675},[4676],{"text":4677,"type":3021},"This is probably the “purest” approach… but is it the most practical or pragmatic? Though we do have a lot of experience, do we have a enough? Could we possibly promote a standard others would find useful and agree to use? What about changes to that standard? How many times has HTML changed over the years (and how slowly)? We’d probably need to change a lot more and a lot faster.",{"type":3012,"content":4679},[4680,4682,4686],{"text":4681,"type":3021},"So where does that leave us? ",{"text":4683,"type":3021,"marks":4684},"We’re leaning towards going with #2 and Siren",[4685],{"type":3251},{"text":4687,"type":3021},", but we’re open to suggestions.",{"type":3012,"content":4689},[4690],{"text":4691,"type":3021},"What do you think?",{"type":3009,"content":4693},[4694],{"type":3012,"content":4695},[4696],{"text":4697,"type":3021},"We’re currently developing a REST API and we’d like to open up the process for your feedback. The More You Know… When we first started learning about the REST + Hypermedia (HATEOAS) style of software architecture, it became apparent how much we didn’t know. Hours (then days, then weeks and months) were spent reading Fielding’s work, consuming […]",{"filename":4699,"fieldtype":2660},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Fthe-hypermedia-debate.png",[4701],{"name":2871,"created_at":3293,"published_at":3294,"updated_at":3295,"id":3296,"uuid":1798,"content":4702,"slug":3300,"full_slug":2870,"sort_by_date":2824,"position":3301,"tag_list":4703,"is_startpage":2700,"parent_id":3109,"meta_data":2824,"group_id":3303,"first_published_at":3111,"release_id":2824,"lang":2830,"path":2824,"alternates":4704,"default_full_slug":2824,"translated_slugs":2824,"_stopResolving":2790},{"_uid":3298,"name":2871,"component":3104,"description":3299},[],[],"the-hypermedia-debate","blog\u002Fposts\u002Fthe-hypermedia-debate",1790,[],"ec54fe63-6ec4-45e8-9fab-79ca59156757","2012-09-24T17:00:00.000Z",[],{"name":4713,"created_at":4714,"published_at":3003,"updated_at":4715,"id":4716,"uuid":2074,"content":4717,"slug":5001,"full_slug":5002,"sort_by_date":2824,"position":5003,"tag_list":5004,"is_startpage":2700,"parent_id":3128,"meta_data":2824,"group_id":5005,"first_published_at":5006,"release_id":2824,"lang":2830,"path":2824,"alternates":5007,"default_full_slug":2824,"translated_slugs":2824},"FoxyComplete: New awesome on our checkout’s country\u002Fstate autocompleter","2023-03-24T17:12:31.918Z","2023-03-24T17:21:13.306Z",64517,{"_uid":4718,"title":4713,"content":4719,"summary":4989,"component":2954,"thumbnail":4995,"categories":4996},"efedc5c7-08ac-46b2-bedb-3a0283101d5f",{"type":3009,"content":4720},[4721,4725,4745,4749,4754,4758,4764,4808,4813,4817,4823,4827,4831,4835,4840,4844,4850,4855,4859,4864,4868,4873,4877,4883,4888,4893,4897,4902,4910,4915,4919,4925,4936,4941,4947,4951,4955,4959,4964,4968,4972,4977],{"type":3012,"content":4722},[4723],{"text":4724,"type":3021},"A key aspect of any online store is delivering the most straightforward way for your customers to go from selecting a product to paying for the order. FoxyCart has always put a focus on making sure this flow is as streamlined and easy as possible, from the modal cart and single page checkouts, to the ability for customers to easily checkout as a guest and for returning users to quickly validate their login. One aspect of the checkout we’ve wanted to improve, however, was our autocompleter (used for the country and state\u002Fprovince fields). FoxyComplete is the end result of that.",{"type":3012,"content":4726},[4727,4729,4735,4737,4743],{"text":4728,"type":3021},"Before I detail what’s new, it’s worth noting at this point that our new autocomplete makes use of two great javascript libraries we found after a significant amount of research: ",{"text":4730,"type":3021,"marks":4731},"selectToAutocomplete",[4732],{"type":3065,"attrs":4733},{"href":4734,"title":2824},"http:\u002F\u002Fbaymard.com\u002Flabs\u002Fcountry-selector",{"text":4736,"type":3021}," from Baymard Research, and ",{"text":4738,"type":3021,"marks":4739},"AwesomeComplete",[4740],{"type":3065,"attrs":4741},{"href":4742,"title":2824},"https:\u002F\u002Fgithub.com\u002Fclint-tseng\u002Fawesomecomplete",{"text":4744,"type":3021}," by Clint Tseng (which we quite heavily modified to fit our specific requirements). It’s great to have developers who are willing to share their scripts like this, so a huge thanks to them both.",{"type":3012,"content":4746},[4747],{"text":4748,"type":3021},"Let’s get onto the good stuff: the features!",{"type":3023,"attrs":4750,"content":4751},{"level":3025},[4752],{"text":4753,"type":3021},"There’s more than one way to spell “Spain”",{"type":3012,"content":4755},[4756],{"text":4757,"type":3021},"This was a common request for our setup (although not just for Spain). People wanted to be able to find countries by the names they knew, not just the English representation of it. And we agreed, which is why every location in the autocomplete now has the ability to have any number of alternate spellings. We also include the locations 2 character code as another alternate spelling for additional awesome.",{"type":3012,"content":4759},[4760],{"type":3015,"attrs":4761},{"alt":4762,"src":4763,"title":2824},"Alternate location spellings","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycomplete-new-awesome-on-our-checkouts-country-state-autocompleter.jpg",{"type":3012,"content":4765},[4766,4768,4772,4774,4778,4780,4784,4785,4789,4790,4794,4796,4800,4802,4806],{"text":4767,"type":3021},"For example, this means that a customer looking for the “",{"text":4769,"type":3021,"marks":4770},"United Kingdom",[4771],{"type":3251},{"text":4773,"type":3021},"” could start typing “",{"text":4775,"type":3021,"marks":4776},"UK",[4777],{"type":3251},{"text":4779,"type":3021},"”, “",{"text":4781,"type":3021,"marks":4782},"GB",[4783],{"type":3251},{"text":4779,"type":3021},{"text":4786,"type":3021,"marks":4787},"Great Britain",[4788],{"type":3251},{"text":4779,"type":3021},{"text":4791,"type":3021,"marks":4792},"England",[4793],{"type":3251},{"text":4795,"type":3021},"” or “",{"text":4797,"type":3021,"marks":4798},"Britain",[4799],{"type":3251},{"text":4801,"type":3021},"” and it would all match to that one single location. Similarly, we can match against different languages as well, for example Spain can be matched against España, Russia to Россия, and Japan to 日本. There are currently ",{"text":4803,"type":3021,"marks":4804},"over 1,200 different spellings",[4805],{"type":3044},{"text":4807,"type":3021}," for locations across the different countries and states on FoxyCart checkouts now (compared to just under 440 previously) and this will only increase as time goes on and you guys start letting us know what we’ve missed.",{"type":3023,"attrs":4809,"content":4810},{"level":3025},[4811],{"text":4812,"type":3021},"While A comes before B, it’s not always more relevant",{"type":3012,"content":4814},[4815],{"text":4816,"type":3021},"Traditionally, an autocomplete field will return locations that the search term matches to and then order them alphabetically. That’s alright if you live somewhere like the Åland Islands, but probably not otherwise. (I’m from Australia so it doesn’t really bother me, but Brett says that US folks often start typing “united” and get United Arab Emirates instead of United States, even for US-based sites.) The selectToAutocomplete library includes some great relevancy sorting functionality which we were able to expand on to provide a really slick and powerful sorting for results that take a lot of factors into account. For example, assigning importance based on whether the search term matches at the start of a location name, at the start of word within the name, or somewhere else, or if it’s matching the main location name or an alternate spelling of it.",{"type":3012,"content":4818},[4819],{"type":3015,"attrs":4820},{"alt":4821,"src":4822,"title":2824},"Location relevancy sorting","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycomplete-new-awesome-on-our-checkouts-country-state-autocompleter-1.jpg",{"type":3012,"content":4824},[4825],{"text":4826,"type":3021},"The selectToAutocomplete library also includes a really cool relevancy booster variable for each location, allowing some locations to be promoted higher in the results than others. To make these as accurate and useful as possible, we gathered the total sales data by country across every store on FoxyCart and used these to group countries into tiers based on number of sales. This makes the most commonly used countries across FoxyCart even easier to select, especially where common and uncommon locations were side-by-side. (As a note for the future, eventually we plan to modify the relevancy boosting based on individual stores’ sales rather than system-wide.)",{"type":3012,"content":4828},[4829],{"text":4830,"type":3021},"All of these things contribute to a really smart ranking system that will help your customers get to the location they want with as few keystrokes as possible.",{"type":3012,"content":4832},[4833],{"text":4834,"type":3021},"(And just in case you didn’t already know, we use geo IP location services to automatically populate the customer’s country when the checkout is loaded. So these improvements are for the \u003C1% of cases where it’s incorrect or not what the customer desires.)",{"type":3023,"attrs":4836,"content":4837},{"level":3025},[4838],{"text":4839,"type":3021},"Canton? County? Province? You mean State, right?",{"type":3012,"content":4841},[4842],{"text":4843,"type":3021},"So as it turns out, there’s a few different names used to describe the territorial division of land within a country depending on where you’re from. FoxyComplete takes that into consideration and will dynamically update the label depending on the country choice, with support out the box for ‘State’, ‘County’, ‘Canton’ and ‘Province’. You can even customize them yourself in the language section of your stores foxycart administration.",{"type":3012,"content":4845},[4846],{"type":3015,"attrs":4847},{"alt":4848,"src":4849,"title":2824},"Custom State Labels","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycomplete-new-awesome-on-our-checkouts-country-state-autocompleter-2.jpg",{"type":3023,"attrs":4851,"content":4852},{"level":3821},[4853],{"text":4854,"type":3021},"But we don’t have States, or Provinces, or even Cantons!",{"type":3012,"content":4856},[4857],{"text":4858,"type":3021},"Traditionally the “state” address field has always been required, which is not a problem for most, but for others it’s a serious blocker that can result in abandoned checkouts and lost sales. FoxyComplete now updates the state field’s required status dynamically as the country field changes. So, if you don’t have states in your country, or you do but they’re not normally required for shipping purposes, you’re not forced to enter ‘n\u002Fa’ anymore to get around validation errors. Your customers can simply leave the field blank and continue on their merry way.",{"type":3023,"attrs":4860,"content":4861},{"level":3025},[4862],{"text":4863,"type":3021},"Why does the autocomplete break my tabbing feng shui?",{"type":3012,"content":4865},[4866],{"text":4867,"type":3021},"We heard this one a lot, and it sucked. Unfortunately, our old autocomplete didn’t handle tabbing very well in most browsers, either throwing you back to the start of the form, to the browser’s address input field, or requiring two tabs to get to the next field. None of these were acceptable in our opinion. Our new autocomplete respects tabbing as well as general keyboard navigation as well – keyboard junkies rejoice!",{"type":3023,"attrs":4869,"content":4870},{"level":3025},[4871],{"text":4872,"type":3021},"But I prefer select drop down boxes…",{"type":3012,"content":4874},[4875],{"text":4876,"type":3021},"At the heart of FoxyComplete is a simple drop down select input, and if you prefer to keep things simple you can disable FoxyComplete with a simple javascript configuration value and leave the location fields as a vanilla select input. It still has some smarts though – if the selected country doesn’t have any states available, a simple text input will be displayed in its place, with the same dynamically changed state label and required status as FoxyComplete.",{"type":3012,"content":4878},[4879],{"type":3015,"attrs":4880},{"alt":4881,"src":4882,"title":2824},"Locations in a select box","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycomplete-new-awesome-on-our-checkouts-country-state-autocompleter-3.jpg",{"type":3023,"attrs":4884,"content":4885},{"level":3025},[4886],{"text":4887,"type":3021},"But wait, there’s more! (Steak knives not included)",{"type":3023,"attrs":4889,"content":4890},{"level":3821},[4891],{"text":4892,"type":3021},"ComboBox: Best friend of the mouse",{"type":3012,"content":4894},[4895],{"text":4896,"type":3021},"Not everyone navigates their way around their digital world with keyboard shortcuts, and depending on your store’s target market you may really need solid mouse support on your autocomplete. For the point-and-clickers amongst us we’ve added in an optional comboBox feature which adds a small button to the right hand side of the location dropdown. Clicking this button will open up the dropdown with all results shown (highlighting the currently selected country), allowing you to easily navigate to the country you want with a simple spin of the scroll wheel or drag of the scrollbar.",{"type":3023,"attrs":4898,"content":4899},{"level":3821},[4900],{"text":4901,"type":3021},"Country flags! Because pictures say a thousand words",{"type":3012,"content":4903},[4904,4908],{"type":3015,"attrs":4905},{"alt":4906,"src":4907,"title":2824},"Pretty pixel country flags","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycomplete-new-awesome-on-our-checkouts-country-state-autocompleter.gif",{"text":4909,"type":3021},"We’re big fans of pretty icons, and country flags in a 16px by 16px size are super awesome. To make it easy to see which country is currently selected we’ve added in an optional icon of the country’s flag on the right hand side of the input as well, which will update dynamically as the country is changed. (This can be disabled if needed.)",{"type":3023,"attrs":4911,"content":4912},{"level":3821},[4913],{"text":4914,"type":3021},"Automatic read-only transition for single location fields",{"type":3012,"content":4916},[4917],{"text":4918,"type":3021},"It’s quite common for a store to only take orders from a single country, so the country field could simply be set to that field and marked as read-only. This was always possible with a little bit of javascript on your checkout, but we’ve included it as feature of FoxyComplete. You’ll still need to use some javascript to alter the locations available – but if there is only one country or state available for a given field, it’ll become read-only with the comboBox dropdown hidden and the single location selected – all by default.",{"type":3012,"content":4920},[4921],{"type":3015,"attrs":4922},{"alt":4923,"src":4924,"title":2824},"Readonly country field","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycomplete-new-awesome-on-our-checkouts-country-state-autocompleter-4.jpg",{"type":3012,"content":4926},[4927,4929,4935],{"text":4928,"type":3021},"Also as a side note, we’ve written up some helper methods that will make restricting the locations objects even easier with 1.0 – you can ",{"text":4930,"type":3021,"marks":4931},"check them out here",[4932],{"type":3065,"attrs":4933},{"href":4934,"title":2824},"http:\u002F\u002Fwiki.foxycart.com\u002Fsnippets\u002Fshipping\u002Frestricing_countries_and_states_on_the_checkout",{"text":3621,"type":3021},{"type":3023,"attrs":4937,"content":4938},{"level":3025},[4939],{"text":4940,"type":3021},"Design flexibility? Yes.",{"type":3012,"content":4942},[4943],{"type":3015,"attrs":4944},{"alt":4945,"src":4946,"title":2824},"FoxyComplete on a custom design","https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fwp-content\u002Fuploads\u002Ffoxycomplete-new-awesome-on-our-checkouts-country-state-autocompleter-5.jpg",{"type":3012,"content":4948},[4949],{"text":4950,"type":3021},"A huge consideration when building out FoxyComplete is that it had to respond to whatever customisations you make to your templates. The autocomplete can be styled just like any other element in the checkout, and the comboBox and the flag both respond directly to your custom styles. For example, the comboBox is given a width and height that matches the height of the input, including any vertical padding and borders that you’ve applied in your custom styling. This means the design and positioning of the comboBox and the flag is also entirely based off of your design choices – so no matter how you move them around, the comboBox and the flag sit where they are meant to.",{"type":3012,"content":4952},[4953],{"text":4954,"type":3021},"As with all things, there are caveats – so if you’re doing something really custom like displaying background images inside the inputs which means the computed height of an input doesn’t match the visual height – you’d simply overwrite the height of the elements to match what your design requires, simple as that!",{"type":3012,"content":4956},[4957],{"text":4958,"type":3021},"A technical side note for those interested: We found a weird bug in IE9 that was causing a 1px height difference between the input and the comboBox. Essentially it appears that due to IE9’s font soothing the height was changing from 14px to 14.58px. Because of that part of a pixel while the browser still rendered it as 14px visually, the javascript was returning 15px. As a workaround we have set the height of the input in IE9 only to match what the javascript returns, keeping everything nice and consistent.",{"type":3023,"attrs":4960,"content":4961},{"level":3025},[4962],{"text":4963,"type":3021},"The future",{"type":3012,"content":4965},[4966],{"text":4967,"type":3021},"There are already a couple things we’re looking at for future improvements to FoxyComplete. Specifically we’re looking at making the location data localised for your store by creating the booster value from your stores sales as well as general sales statistics. We’d also like to create some alternate location name localizations to allow for the primary names for locations to be relevant for your store – not just the English spellings you currently get.",{"type":3012,"content":4969},[4970],{"text":4971,"type":3021},"Ultimately our focus with this new iteration of the location autocomplete is to make your FoxyCart powered checkouts even quicker and easier for your customers to use. As always though, we’re open to your comments and suggestions about how we could make it even more awesome, or if you have some location details we’ve missed, we’d love to know them too!",{"type":3023,"attrs":4973,"content":4974},{"level":3025},[4975],{"text":4976,"type":3021},"Getting started…",{"type":3012,"content":4978},[4979,4981,4987],{"text":4980,"type":3021},"FoxyComplete joins a list of some other great new functionality that is included in FoxyCart 1.0 – including powerful Twig templating, ZIP based tax lookups and new pricing (see ",{"text":4982,"type":3021,"marks":4983},"this earlier post",[4984],{"type":3065,"attrs":4985},{"href":4986,"title":2824},"https:\u002F\u002Fwww.foxy.io\u002Fblog\u002Fthe-importance-of-the-number-1-0\u002F",{"text":4988,"type":3021}," for more information). If you want to give all of these great new features a try, simply set up a store on version 1.0 (as always, it’s free for a development store) and have a play!",{"type":3009,"content":4990},[4991],{"type":3012,"content":4992},[4993],{"text":4994,"type":3021},"A key aspect of any online store is delivering the most straightforward way for your customers to go from selecting a product to paying for the order. 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